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help with mp4

New Here ,
Sep 27, 2017

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Hello,

please contact me asap.

I need help with my muse website, because overtime I insert the mp4 file into the widget (even if add the ogv. file)

it says "miniature can't be generated", and if I open the site in preview, nothing happens.

I also tried it with other mp4 files.

Looking forward to hearing from you asap.

Nicolas

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help with mp4

New Here ,
Sep 27, 2017

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Copied

Hello,

please contact me asap.

I need help with my muse website, because overtime I insert the mp4 file into the widget (even if add the ogv. file)

it says "miniature can't be generated", and if I open the site in preview, nothing happens.

I also tried it with other mp4 files.

Looking forward to hearing from you asap.

Nicolas

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63

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 27, 2017 0
Adobe Community Professional ,
Sep 27, 2017

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To give pressure back to you – would be nice to have some more details: which "the" widget? 3rd party widget? Ask the inventor. ASAP.

Best Regards,

Uwe

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