Home page blank when browser window is reduced

New Here ,
May 09, 2017 May 09, 2017

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I published a site to a third-party host. The site is fine until the window is reduced and then it goes blank. However, if I move my mouse around, the drop down menus appear. This only happens on the home page. The rest of site is fine. The home page has a different mast page than the rest of the site. Any ideas?

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correct answers 1 Correct Answer

Explorer , Oct 12, 2017 Oct 12, 2017
It wasn't the chat widget but it was another third party widget on the page. The little animating down arrow caused the whole page to not function correctly.

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Guide ,
May 09, 2017 May 09, 2017

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It's almost impossible to know what the problem is without seeing the site. Please post a link and, if possible, upload a copy of the .muse file to Dropbox or similar for further investigation.

David

Creative Muse

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Explorer ,
Oct 11, 2017 Oct 11, 2017

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I'm having the exact same issue.

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Explorer ,
Oct 11, 2017 Oct 11, 2017

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Adobe Employee ,
Oct 12, 2017 Oct 12, 2017

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It looks like the chat widget is causing this issue although I am not entirely sure. Can you try deleting the widget and see if it works?

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Explorer ,
Oct 12, 2017 Oct 12, 2017

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It wasn't the chat widget but it was another third party widget on the page. The little animating down arrow caused the whole page to not function correctly.

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