• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

How the &#^)@ do I update Muse?

Explorer ,
Jan 01, 2018 Jan 01, 2018

Copy link to clipboard

Copied

Every time I open Muse it asks me if I want to update.  I click the update button and the window closes and nothing happens.  I went to the Adobe site and still could not get an update to work. 

Very frustrating.  Thanks in advance for tips,

Chris

Views

292

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Advocate , Jan 01, 2018 Jan 01, 2018

Install the Creative Cloud app:

Screen Shot 2018-01-01 at 12.02.43 PM.png

Open it and click menu (3 dots upper right)

Check for Apps Updates

App will switch to the apps tab and show any updates waiting.

Votes

Translate

Translate
Jan 01, 2018 Jan 01, 2018

Copy link to clipboard

Copied

Hi Chris,

Please follow the instructions mentioned in this doc - Update Creative Cloud apps. 

It seems that Creative Cloud app is not active on your system.

Let us know how it goes!

Regards,

Ankush

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Jan 01, 2018 Jan 01, 2018

Copy link to clipboard

Copied

Install the Creative Cloud app:

Screen Shot 2018-01-01 at 12.02.43 PM.png

Open it and click menu (3 dots upper right)

Check for Apps Updates

App will switch to the apps tab and show any updates waiting.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 01, 2018 Jan 01, 2018

Copy link to clipboard

Copied

LATEST

I finally was able to successfully install the 2018 version.  I am now able to upload my site to the FTP address.  Thanks for all your responses.  I don't know what was going wrong.  Definitely not a straight forward interface for installing new software.  Perhaps I won't have the same problem in the future.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines