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Hyperlinks work in browser preview, but not on server

Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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My website is here: www.ericjanimation.com

Until recently, it worked - but I made an update to one page (switched out a video) and now I have this problem. I've also updated to the latest Muse version.

The first 3 (left to right) state buttons work, but the last two don't give any tooltip as though they're not set up. When I look at the project in Muse the hyperlinks for them appear set up properly. Weirder still, when I preview in browser the whole site works correctly.

So I upload to FTP, and the video I had updated is displaying properly (which tells me things are being updated) - but those last two pages are always inaccessible. I've also selected 'upload all files' to try and refresh everything, but to no avail.

There's also a warning about clearing the cache and contact the website owner when try using Firefox, Edge ect.

What the Hey is going on here? Please assume I'm a complete moron about website jargon when writing your answer... that will help me greatly

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correct answers 1 Correct answer

LEGEND , Feb 15, 2018 Feb 15, 2018

Try to delete everything manually from server, and re-publish all in  Muse by using the „All Files“ option.

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LEGEND ,
Feb 15, 2018 Feb 15, 2018

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  • How did you upload your site? Did you use Muse’s built in  command or an extern FTP application?
  • Could you try to place only these 5 menu buttons onto a newly created .muse file and see, if they are reacting correctly now?

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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I used Muse's own File>Upload to FTP option.

I may try putting the 5 buttons in a new file when I get home. That's an idea.

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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I've also tried repointing the buttons to different working pages, but the site looks the same. Almost like the site isn't being overwritten with the new updates somehow.

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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Ugh, my file structure is just a mess. Having tried to export a few times I have duplicate folders everywhere, and I'm not sure which folder is actually being updated. 😕 My thinking is that the wrong place is being updated.

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LEGEND ,
Feb 15, 2018 Feb 15, 2018

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Try to delete everything manually from server, and re-publish all in  Muse by using the „All Files“ option.

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Community Beginner ,
Feb 15, 2018 Feb 15, 2018

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Thanks a bunch, cleaning it out and re-publishing all files did the trick.

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