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I can't export my site Muse...

Community Beginner ,
Mar 30, 2018

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Hello, I need help !

I cannot either send my site on BusinessCatalyst, or on my usual platform, or even to record it in HTML: it crashes just before the end...

I don't have error message. I don't know which page provokes the problem.

What's to be done?

Many thanks

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I can't export my site Muse...

Community Beginner ,
Mar 30, 2018

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Hello, I need help !

I cannot either send my site on BusinessCatalyst, or on my usual platform, or even to record it in HTML: it crashes just before the end...

I don't have error message. I don't know which page provokes the problem.

What's to be done?

Many thanks

Views

179

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 30, 2018 0
Mar 30, 2018

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Hey there,

Many apologies to find you in this trouble.

Does it happen with any one particular site or any new site as well?

Would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Regards,

Ankush

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Mar 30, 2018 0
Community Beginner ,
Mar 31, 2018

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Hello Ankush,

Thanks a lot for your answer !

It's difficult for me to undestrand well because (hum) I'm french.

I don't understand how you could find the problem if I send you just one page ??

It's a very simple site with 12 pages : 10 of them are on the same model.

Best regards,

Bénédicte

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Mar 31, 2018 0
Community Beginner ,
Mar 31, 2018

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Ankush,

I have find the page which crash Muse, can you explore it ?

Many thanks !

Adobe Creative Cloud

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Mar 31, 2018 0
Apr 02, 2018

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Hi Bénédicte,

It works fine at my end.

However, I have the latest update f you, have you also updated your Muse to the latest version?

If it is latest, please send me your complete file, and I will check on it.

Regards,

Ankush

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Apr 02, 2018 0
Community Beginner ,
Apr 03, 2018

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Hello Ankush,

I redid the page, and now it is correct.

I do not know what blocked but it is not important any more now...

Encoremerci to be there!

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Apr 03, 2018 2