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I had several crashes with my latest site

Adobe Community Professional ,
Nov 08, 2017

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Recently I had several crashes after make some settings with my mobile menu, which is done with a lightbox composition.

Does this help to see where the error comes from? Does anybody need the complete muse? Or the complete log?

Best Regards,

Uwe

Process:               Adobe Muse CC [517]

Path:                  /Applications/Adobe Muse CC 2018/Adobe Muse CC 2018.app/Contents/MacOS/Adobe Muse CC

Identifier:            com.adobe.Muse.application

Version:               2018.0.0 (2018.0.0.685)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Muse CC [517]

User ID:               502

Date/Time:             2017-11-08 21:35:07.349 +0100

OS Version:            Mac OS X 10.12.6 (16G29)

Report Version:        12

Anonymous UUID:        AB31D306-95F3-FE7E-D0DD-BF02E717736A

Sleep/Wake UUID:       E3724DED-6109-4908-842F-5B4FC0048CBD

Time Awake Since Boot: 5000 seconds

Time Since Wake:       3200 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)

Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000009b8

Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x9b8:

-->

    __TEXT                 000000010396b000-00000001041e5000 [ 8680K] r-x/rwx SM=COW  /Applications/Adobe Muse CC 2018/Adobe Muse CC 2018.app/Contents/MacOS/Adobe Muse CC

Application Specific Information:

abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fffb4792d42 __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fffb4880457 pthread_kill + 90

2   libsystem_c.dylib             0x00007fffb46f8420 abort + 129

3   libmonosgen-2.0.1.dylib       0x00000001078e6ef2 mono_handle_native_sigsegv + 578

4   libmonosgen-2.0.1.dylib       0x0000000107940ffa mono_arch_handle_altstack_exception + 90

5   libmonosgen-2.0.1.dylib       0x0000000107849bce mono_sigsegv_signal_handler + 430

6   libsystem_platform.dylib       0x00007fffb4873b3a _sigtramp + 26

7   ???                           000000000000000000 0 + 0

8   libcurl.4.dylib               0x000000010a4d9d79 dprintf_formatf + 2135

9   libcurl.4.dylib               0x000000010a4d9500 curl_mvsnprintf + 40

10  libcurl.4.dylib               0x000000010a4c82b8 Curl_failf + 172

11  libcurl.4.dylib               0x000000010a4bef98 Curl_resolv_timeout + 155

12  ???                           0x0000000000000020 0 + 32

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

I was able to "REPAIR" the Adobe ID Error.

Waiting for the next crash.

Best Regards,

Uwe

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I had several crashes with my latest site

Adobe Community Professional ,
Nov 08, 2017

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Recently I had several crashes after make some settings with my mobile menu, which is done with a lightbox composition.

Does this help to see where the error comes from? Does anybody need the complete muse? Or the complete log?

Best Regards,

Uwe

Process:               Adobe Muse CC [517]

Path:                  /Applications/Adobe Muse CC 2018/Adobe Muse CC 2018.app/Contents/MacOS/Adobe Muse CC

Identifier:            com.adobe.Muse.application

Version:               2018.0.0 (2018.0.0.685)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Muse CC [517]

User ID:               502

Date/Time:             2017-11-08 21:35:07.349 +0100

OS Version:            Mac OS X 10.12.6 (16G29)

Report Version:        12

Anonymous UUID:        AB31D306-95F3-FE7E-D0DD-BF02E717736A

Sleep/Wake UUID:       E3724DED-6109-4908-842F-5B4FC0048CBD

Time Awake Since Boot: 5000 seconds

Time Since Wake:       3200 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)

Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000009b8

Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x9b8:

-->

    __TEXT                 000000010396b000-00000001041e5000 [ 8680K] r-x/rwx SM=COW  /Applications/Adobe Muse CC 2018/Adobe Muse CC 2018.app/Contents/MacOS/Adobe Muse CC

Application Specific Information:

abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fffb4792d42 __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fffb4880457 pthread_kill + 90

2   libsystem_c.dylib             0x00007fffb46f8420 abort + 129

3   libmonosgen-2.0.1.dylib       0x00000001078e6ef2 mono_handle_native_sigsegv + 578

4   libmonosgen-2.0.1.dylib       0x0000000107940ffa mono_arch_handle_altstack_exception + 90

5   libmonosgen-2.0.1.dylib       0x0000000107849bce mono_sigsegv_signal_handler + 430

6   libsystem_platform.dylib       0x00007fffb4873b3a _sigtramp + 26

7   ???                           000000000000000000 0 + 0

8   libcurl.4.dylib               0x000000010a4d9d79 dprintf_formatf + 2135

9   libcurl.4.dylib               0x000000010a4d9500 curl_mvsnprintf + 40

10  libcurl.4.dylib               0x000000010a4c82b8 Curl_failf + 172

11  libcurl.4.dylib               0x000000010a4bef98 Curl_resolv_timeout + 155

12  ???                           0x0000000000000020 0 + 32

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

I was able to "REPAIR" the Adobe ID Error.

Waiting for the next crash.

Best Regards,

Uwe

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Nov 08, 2017 0
Adobe Community Professional ,
Nov 08, 2017

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In addition to the above error I also cannot publish on BC as a provisional site:

Bildschirmfoto 2017-11-08 um 22.05.18.png

My account and all settings seem to be OK so far.

Best Regards,

Uwe

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Adobe Community Professional ,
Nov 08, 2017

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I was able to "REPAIR" the Adobe ID Error.

Waiting for the next crash.

Best Regards,

Uwe

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Nov 08, 2017 0
Preran LATEST
Adobe Employee ,
Nov 10, 2017

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Hi Uwe

Apologize for the delay in my response. Can you please share your Adobe ID, location, and phone number over a private message with me? I will raise a support case for investigation.

Thanks,

Preran

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Nov 10, 2017 0