IMPOSSIBLE PUBLISH ON BUSINESS CATALYST

New Here ,
Sep 05, 2018 Sep 05, 2018

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Bonjour,

Je n'arrive pas à publier sur businesscatalyst mon site internet. J'ai pu le faire le au mois de juillet, mais cela ne fonctionne plus désormais.

J'obtiens le message d'erreur suivant : "Une erreur d'authentification inconnue s'est produite lors de l'utilisation de votre AdobeID (shared_unkown_Error.80)"

Comment faire ?

Merci d'avance,

Cordialement

A.

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correct answers 1 Correct Answer

LEGEND , Sep 05, 2018 Sep 05, 2018
the error is your account access... it could be that you have more than one account but the common issue is that the site has been marked inactive (after 30 days non-use with a trial)I would log in to the parter potal and take a look at your sites... any account issues can be sorted from this screenhttps://ava-next.worldsecuresystems.com/PartnerPortal/Customers.aspx

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Adobe Community Professional ,
Sep 05, 2018 Sep 05, 2018

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Is your BC site a trial or paid site?

Trial sites were discontinued a few months ago.

Important updates about Business Catalyst site templates

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Sep 05, 2018 Sep 05, 2018

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the error is your account access... it could be that you have more than one account but the common issue is that the site has been marked inactive (after 30 days non-use with a trial)

I would log in to the parter potal and take a look at your sites... any account issues can be sorted from this screen

https://ava-next.worldsecuresystems.com/PartnerPortal/Customers.aspx

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