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Inbrowser editing can't change pictures

Community Beginner ,
Feb 05, 2018 Feb 05, 2018

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I don't know why but when i try inbrowser editing i can't change pictures.

Aanbieding

Also i get an error message:

Failed to initalize editor: Element ibe-115 is an inline text frame

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correct answers 1 Correct answer

Feb 06, 2018 Feb 06, 2018

hi,

Actually this not a Muse issue but has to do with in-browser editing backend.

They can help you with this however, you need to log a case with them through this link - https://feedback.inbrowserediting.com/#contact-us.  

Hope this helps.

Regards,

Ankush

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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Have you inserted images according to the procedure described in this document?

Using images and other objects in Adobe Muse

Also, is In Browser editing enabled in Adobe Muse?

Edit Adobe Muse site content from a browser

Thanks,

Preran

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Community Beginner ,
Feb 05, 2018 Feb 05, 2018

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Hi Preran, thanks for your quick respons.

The steps you suggested, i did follow them and they where okay.

I am not new with Muse and am a fist adopter with Muse. But i have this issue.

If so, i can send you the login credentials for this site so you can see witch problems i have for my client using inbrowserediting.

King Regards,

Maurits Jung Ho Kim Hoffstedde

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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I am not sure I will be able to help you much as I have little experience with this error message.

I suggest getting in touch with Chat support using this link Contact Customer Care  Click on Creative Cloud All Apps, and select Adobe Muse from the options.

Thanks,

Preran

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Community Beginner ,
Feb 05, 2018 Feb 05, 2018

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Wel i did, but then i landed on the community forum sit. no way to chat....

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Feb 06, 2018 Feb 06, 2018

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hi,

Actually this not a Muse issue but has to do with in-browser editing backend.

They can help you with this however, you need to log a case with them through this link - https://feedback.inbrowserediting.com/#contact-us.  

Hope this helps.

Regards,

Ankush

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