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ios compatibilty

New Here ,
Jun 30, 2017

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I've just completed a site which works perfectly on all devices running windows and Android as well as older versions of ios but in the latest ios, two of the pages start in the middle and don't start at the top. There are no anchors or settings that are in the way and no other operating system has this problem. Has anyone else come across this before? Any ideas what I could do to these two pages to get them to start at the right place?

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ios compatibilty

New Here ,
Jun 30, 2017

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I've just completed a site which works perfectly on all devices running windows and Android as well as older versions of ios but in the latest ios, two of the pages start in the middle and don't start at the top. There are no anchors or settings that are in the way and no other operating system has this problem. Has anyone else come across this before? Any ideas what I could do to these two pages to get them to start at the right place?

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Jun 30, 2017 0
Most Valuable Participant ,
Jun 30, 2017

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garyw47948109  wrote

Any ideas what I could do to these two pages to get them to start at the right place?

what head level code has been added... google track would be my first guess?

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Jun 30, 2017 1
Jun 30, 2017

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Hi garyw,

Please share the working URL of your site so we can investigate the issue.

As per your description, I see that the issue comes only in new Ios versions.

However, is this also restricted to any specific browser or do you see it all the other browsers?

Could you also list the version of Ios devices in which you see the issue?

Regards,

Ankush

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Jun 30, 2017 1
New Here ,
Jul 06, 2017

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Hi Ankush

Sorry for delay. URL is http://homeportraits4u.co.uk

It is on all browsers. Not sure about ioS versions, only, my iphone is the latest version and my ipad is 9.3.5 and both have the same problem in the home page and the 'commissions' page. My old iphone 3gs shows the pages exactly as they are seen on windows or android....really weird. The whole muse file is at:

Dropbox - Home Portraits.muse

Thanks

Gary

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Jul 06, 2017 0
New Here ,
Jul 10, 2017

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Hi Ankush

have you had a chance to look at the site for me?

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Jul 10, 2017 0
Adobe Community Professional ,
Jul 10, 2017

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On "commissions" I see two anchors for "top"?

You added scroll effects on your master, in order to always see the hamburger, this is not recommended at all, especially for the beloved apple products.

Try to disable scroll effects and no, pinning should be avoided as well, unfortunately.

But you could give it a try. Also the "scale scroll" 3rd party widget might cause some issue.

I suggest to put away/disable from topic to topic and watch out which causes the issue.

Best Regards,

Uwe

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Jul 10, 2017 1