Issues with uploading to Business Catalyst

[josephw32923546]

Hi - total web design newbie here, having *huge* problems with uploading muse to BC.

So it looks fine when I preview it, and after uploading to BC I can view it fine on Chrome but not on Internet Explorer (yes, I know, the client is still using IE, I can't do anything about this)

Here is how it looks on Chrome

and here it is on IE - the graphic assets are missing, the webfont looks damaged and the footer has jumped to the top of the page.

Any ideas on what I'm doing wrong? Someone suggested that the names of the graphics are too long and spread all over our servers, but I've tried shortening file names, adding to Muse from Adobe CC library and saving AI files as SVGs, and it doesn't make any difference...

[ankushr40215001]

Hello,

That's strange, we generally don't see this  type of issues with sites hosted on Business Catalyst.

However can you please share your site URL so we can have a look at it?

Regards,

Ankush

[josephw32923546]

Hi Ankush

Here is the site - let me know what you think might be happening.

Home

[josephw32923546]

Hi guys - any ideas on this? I need to get some answers to the client...

[Preran · Accepted solution]

Muse uses the latest versions of browsers for testing, and it is likely that the code in Muse isn't supported in Internet Explorer. This is the most likely cause of your running into issues.

Can you try opening your site in the latest versions of Edge and Fireworks? Let us know how your site looks.You can publish your site and share the URL with us here for testing.

Thanks,

Preran

[Ussnorway]

the missing parts from the site need a script to run... I would first assume that your client is using some proxy | firewall setting to block the needed files but as you point out we don't really have any control over that