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It does not work on cell phones and tablets

New Here ,
Jul 17, 2017

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Hello! I don't know what I have to do, I'm pretty sure is a small thing. I designed for tablets and cell phones and export the document. The PC looks right but when I see it in tablets and Cell phones looks different, everything is out of the screen. Anyone could help me?

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Correct answer by fotoroeder | Adobe Community Professional

(Mac) cmd+A / (PC) STRG+A is a so called short cut and does "SELECT ALL". If you then reduce the size of your muse with

cmd + "–" or STRG + "–" you see everything outside the canvas.

Uwe

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It does not work on cell phones and tablets

New Here ,
Jul 17, 2017

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Hello! I don't know what I have to do, I'm pretty sure is a small thing. I designed for tablets and cell phones and export the document. The PC looks right but when I see it in tablets and Cell phones looks different, everything is out of the screen. Anyone could help me?

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

(Mac) cmd+A / (PC) STRG+A is a so called short cut and does "SELECT ALL". If you then reduce the size of your muse with

cmd + "–" or STRG + "–" you see everything outside the canvas.

Uwe

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 17, 2017

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Hi

You have posted your question in the forum comments section which is for questions about the forums rather than a particular application such as Photoshop, Illustrator, In Design,  Muse .....etc

So that we can move it to the appropriate forum, what application is your question about?

Dave

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Jul 17, 2017 0
New Here ,
Jul 17, 2017

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Oh I'm sorry, I forgot that. Adobe Muse. Thanks!

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 17, 2017

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Hi - no problem - I've moved it to the Muse forum

Dave

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 17, 2017

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  schrieb

Hello! I don't know what I have to do, I'm pretty sure is a small thing. I designed for tablets and cell phones and export the document. The PC looks right but when I see it in tablets and Cell phones looks different, everything is out of the screen. Anyone could help me?

Tell us more. Give us a link.

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Jul 17, 2017 0
New Here ,
Jul 17, 2017

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of course

www.estudioge.com

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 17, 2017

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I´m, sorry, I cannot see any issue?

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Jul 17, 2017 0
Jul 17, 2017

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Hi guillermos,

Agreeing to what Uwe said, even I don't see any issue at my end.

Can you please specify in which particular device you are seeing this issue?

I checked in iPhone as well as Android browser simulator.

Here are the screen shots.

     

Regards,

Ankush

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Jul 17, 2017 0
New Here ,
Jul 17, 2017

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I can't believe that! Looks right! But did you try go to "Editorial" or "Identidad corporativa" to see what happen? I use iPhone 6 and iPad mini and nothing, everything is mixed.

I think I have to do something wrong but if you see it ok I'm lost

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Jul 17, 2017 0
Adobe Community Professional ,
Jul 17, 2017

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Doesn`t it look like this?

Bildschirmfoto 2017-07-18 um 00.51.10.png

Bildschirmfoto 2017-07-18 um 00.52.08.png

If your site looks different, do you have something placed outside the canvas? You could detect this by cmd+A / STRG+A.

If still issues, we would need a -

.muse from one page which causes the issue. Share this via dropbox or via CC, which you prefer or similar file sharing.

Uwe

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Jul 17, 2017 1
New Here ,
Jul 20, 2017

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You show a perfect screen shots, well, I will look if something is placed outside the canvas. I don't know what is cmd+A / STRG+A... sorry and thank you very much.

Gs

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Jul 20, 2017 0
Adobe Community Professional ,
Jul 20, 2017

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(Mac) cmd+A / (PC) STRG+A is a so called short cut and does "SELECT ALL". If you then reduce the size of your muse with

cmd + "–" or STRG + "–" you see everything outside the canvas.

Uwe

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Jul 20, 2017 0
New Here ,
Jul 20, 2017

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Ok, I did it and everything is placed inside the canvas. I'm still thinking, why you look the web site and I do not. In other forum somebody wrote that could be any permission in the server, a wrong number.

The question is, in the moment of export html document, is it necessary do something else?

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Jul 20, 2017 0
Adobe Community Professional ,
Jul 20, 2017

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Normally it should work with either EXPORT AS HTML or PUBLISH ON FTP.

Why don`t you try it via publish on BC as a provisional website and see if their server works as expected?

Uwe

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Jul 20, 2017 0