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Help!! Internet Explorer will not show our website.
Confirmed. Removed native basic slideshow and the website opens in IE with no errors.
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Hello J. Naimo,
This error generally comes because of any incompatible third-party widgets or an HTML snippet.
Please try removing the Nav System Pro loader widget of MuseThemes and see if it works fine.
Thanks,
Ankush
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The problem is with IE. Other browsers work fine. If I remove Nav Pro on a live site then there is no site navigation.
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This is just for testing. If we find any flaw with the widget it can be reported to the seller and they can take care of it.
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as far as I can tell the only page having issues is the home page. NavPro and Search Essentials work fine on the other pages. So that narrows it down to the stupid slideshow which is a native muse composition widget. Unless you can see something in the code that says otherwise?
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In IE if I navigate to an internal page NAV PRO and SEARCH work fine. So, I narrowed it down to the home page and the only element left is Muse native composition slideshow. I hid it on all breakpoints, republished and no javascript error.
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Great, this is what same I intended to do for drilling down the issue.
Could you please try rebuilding the composition and see if it works fine?
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Well, I replaced the composition widget with native basic slideshow and I am still getting errors. It has to be Muse issue because when the widget is removed I get no errors.
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Ok, can you please upload the same site to Business Catalyst for test and see if still appears?
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Confirmed. Removed native basic slideshow and the website opens in IE with no errors.
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We have tested your issue against internal fixes and its working fine.
These fixes are available in pre-release program - https://www.adobeprerelease.com
Please join muse pre-release and help us by providing your feedback.
Precautions:
Since this is a preview of Adobe Muse CC, do not deploy this build in the production environment.
Back up your site before working with this build.
Save your work frequently