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Just Home page on iPhone does not scroll

New Here ,
Jul 25, 2018

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I'm not sure if this is new ios update or what but it seems home page on iphone does not scroll.

uniquecg.com

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Correct answer by fotoroeder | Adobe Community Professional

dipenp17790972  schrieb

Thanks for responding back. then it could be iPhones.

May I ask, how you set up the the suggestion to open an easier sight of the site? Accepting this leads to a "only text" approach.

What does this mean. Can you please explain?

c0196c49-bf3e-4bf3-8c2b-95f87630a8c3.jpg

You may see at the bottom, …  that may be an ANDROID specific so I can get this view:

dc1ab12e-8ca0-47de-a1cf-bb48d8eb934d.jpg

This has nothing to do with your website? I don`t get this button on all other websites I try.

Maybe that avoids scrolling on iPhone? Maybe google analytics creates this button?

Best Regards,

Uwe

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Just Home page on iPhone does not scroll

New Here ,
Jul 25, 2018

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I'm not sure if this is new ios update or what but it seems home page on iphone does not scroll.

uniquecg.com

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

dipenp17790972  schrieb

Thanks for responding back. then it could be iPhones.

May I ask, how you set up the the suggestion to open an easier sight of the site? Accepting this leads to a "only text" approach.

What does this mean. Can you please explain?

c0196c49-bf3e-4bf3-8c2b-95f87630a8c3.jpg

You may see at the bottom, …  that may be an ANDROID specific so I can get this view:

dc1ab12e-8ca0-47de-a1cf-bb48d8eb934d.jpg

This has nothing to do with your website? I don`t get this button on all other websites I try.

Maybe that avoids scrolling on iPhone? Maybe google analytics creates this button?

Best Regards,

Uwe

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Jul 25, 2018 0
Adobe Community Professional ,
Jul 25, 2018

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Sorry, I cannot reproduce your issue, I use Android. Scrolling works perfect there.

May I ask, how you set up the the suggestion to open an easier sight of the site? Accepting this leads to a "only text" approach.

I like that, though.

Is it a composition?

Thanks in advance and best Regards,

Uwe

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Jul 25, 2018 0
New Here ,
Jul 25, 2018

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Thanks for responding back. then it could be iPhones.

May I ask, how you set up the the suggestion to open an easier sight of the site? Accepting this leads to a "only text" approach.

What does this mean. Can you please explain?

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Jul 25, 2018 0
LEGEND ,
Jul 25, 2018

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On iPads, the page doesn‘t scroll too.

I assume, the culprit is a 3rd party widget. Did you try to delete them one after the other test-wise?

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Jul 25, 2018 0
New Here ,
Jul 26, 2018

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I tried it last night but no luck. Not sure what is causing it.

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Jul 26, 2018 0
LEGEND ,
Jul 26, 2018

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Is there any custom HTML code on your pages or in the metadata sections of your (master)pages?

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Jul 26, 2018 0
New Here ,
Jul 26, 2018

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Nop. Masterpages has only google analytics code and nothing else.

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Jul 26, 2018 0
Most Valuable Participant ,
Jul 27, 2018

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are you being sent to the /phone/ layout or the desktop?

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Jul 27, 2018 0
Adobe Community Professional ,
Jul 28, 2018

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dipenp17790972  schrieb

Thanks for responding back. then it could be iPhones.

May I ask, how you set up the the suggestion to open an easier sight of the site? Accepting this leads to a "only text" approach.

What does this mean. Can you please explain?

c0196c49-bf3e-4bf3-8c2b-95f87630a8c3.jpg

You may see at the bottom, …  that may be an ANDROID specific so I can get this view:

dc1ab12e-8ca0-47de-a1cf-bb48d8eb934d.jpg

This has nothing to do with your website? I don`t get this button on all other websites I try.

Maybe that avoids scrolling on iPhone? Maybe google analytics creates this button?

Best Regards,

Uwe

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Jul 28, 2018 0