Copy link to clipboard
Copied
Hi
I can't log in my muse :
when I click  try again this window pops up
 when click continue, back to the first window
Any idea how to run Muse ?
Exactly like I "say" - 1. is the one who is responsible. 4 and 5 only if you are a fully CC subscriber.
From Adobe noone will ever come back - there are only some forum members and former muse users - no adobe employee.
Are you a full CC Member? Do you have a full CC subscription? There´s no other way to use muse.
Kind Regards,
Uwe
Copy link to clipboard
Copied
Works only with the full and paid CC subscription.
Copy link to clipboard
Copied
not exactly, as you can see bellow:
https://helpx.adobe.com//muse/kb/adobe-muse-end-of-service.html
especially point 1,4,5 in faq section:
1.
4.
5.
Is there anybody from Adobe who can help me ? Support via chat on line can't. They send me here.
Copy link to clipboard
Copied
Exactly like I "say" - 1. is the one who is responsible. 4 and 5 only if you are a fully CC subscriber.
From Adobe noone will ever come back - there are only some forum members and former muse users - no adobe employee.
Are you a full CC Member? Do you have a full CC subscription? There´s no other way to use muse.
Kind Regards,
Uwe
Copy link to clipboard
Copied
"Is there anybody from Adobe who can help me?"
No because Muse is discontinued and no longer supported.
If you're on a Teams/Enterprise plan, please contact your IT dept for assistance. Your IT admin will need to create a Muse package for you.
If you're an individual plan member, you need to re-subscribe to a paid Creative Cloud ALL apps plan to access discontinued products like Muse and Fireworks.
https://www.adobe.com/creativecloud/plans.html
Failing that, Muse is no longer available.
Copy link to clipboard
Copied
just to add, the other issue here is BC hosting which is being pulled down as we speak so if you have something hosted with Adobe BC [and want to keep it working] thhen you need to say so now!