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Mobile menu not working properly on android devices

New Here ,
Jun 24, 2017

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Sorry if this has been asked before but I did a search and couldn't find anything. I'm fairly new to Muse and just built my first mobile responsive site. The mobile menu works fine on iphones but on android devices it doesn't stay open. I have no idea why, has anyone else had this experience? Any advice would be greatly appreciated. The url is www.gfabjj.com

Correct, as suspected you are on a previous version of Muse.

The current version of Muse is 'CC 2017.0.3'.

This bus has been fixed in current version.

Please update your Muse by going Help > Updates.

After updating Muse you will also have to reupload it.

Please let us know if it helps.

Regards,

Ankush

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Mobile menu not working properly on android devices

New Here ,
Jun 24, 2017

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Sorry if this has been asked before but I did a search and couldn't find anything. I'm fairly new to Muse and just built my first mobile responsive site. The mobile menu works fine on iphones but on android devices it doesn't stay open. I have no idea why, has anyone else had this experience? Any advice would be greatly appreciated. The url is www.gfabjj.com

Correct, as suspected you are on a previous version of Muse.

The current version of Muse is 'CC 2017.0.3'.

This bus has been fixed in current version.

Please update your Muse by going Help > Updates.

After updating Muse you will also have to reupload it.

Please let us know if it helps.

Regards,

Ankush

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596

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Jun 24, 2017 0
Jun 26, 2017

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Hi Flopspop,

The issue of accordion menu, not closing has been resolved before two versions.

Could you please tell me the exact version and build of Muse installed in your system?

Regards,

Ankush

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Jun 26, 2017 0
New Here ,
Jun 27, 2017

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Hello Ankush,

I'm running Muse CC 2017.0.1

I'm actually having a problem with the menu not staying open on android devices. It works fine on iphones. Any suggestions?

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Jun 27, 2017 0
Jun 27, 2017

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Correct, as suspected you are on a previous version of Muse.

The current version of Muse is 'CC 2017.0.3'.

This bus has been fixed in current version.

Please update your Muse by going Help > Updates.

After updating Muse you will also have to reupload it.

Please let us know if it helps.

Regards,

Ankush

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Jun 27, 2017 0
New Here ,
Jul 07, 2017

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That did the trick, thanks so much!!

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Jul 07, 2017 0
New Here ,
Oct 16, 2018

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Hi,

I'm having the same problem with an other menu on mobile devices.

I used the MUSE 2018 version and has reuploaded the page...

Do you have any idea?

I can send you the link to the page within a private email.

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Oct 16, 2018 0