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Muse 2018 not exporting to html

Community Beginner ,
Jan 03, 2018

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Hi

Help - when I try to export my site to html it quits saving before it's finished and hasn't saved.

I think it must be a Typekit error as when I also try to preview my site it gives me a 500 error .

Does anyone know how to fix this - everything was OK last time I uploaded

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Correct answer by Ussnorway | Most Valuable Participant

iturnock  wrote

my site it gives me a 500 error .

1) Quit Muse

2) Go to the Creative Cloud Desktop app and Sign Out from Preferences.

3) Quit Creative Cloud Desktop.

4) Relaunch Creative Cloud Desktop.

5) Sign In.

6) Relaunch Muse.

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Muse 2018 not exporting to html

Community Beginner ,
Jan 03, 2018

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Copied

Hi

Help - when I try to export my site to html it quits saving before it's finished and hasn't saved.

I think it must be a Typekit error as when I also try to preview my site it gives me a 500 error .

Does anyone know how to fix this - everything was OK last time I uploaded

Most Valuable Participant
Correct answer by Ussnorway | Most Valuable Participant

iturnock  wrote

my site it gives me a 500 error .

1) Quit Muse

2) Go to the Creative Cloud Desktop app and Sign Out from Preferences.

3) Quit Creative Cloud Desktop.

4) Relaunch Creative Cloud Desktop.

5) Sign In.

6) Relaunch Muse.

Views

429

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 03, 2018 0
Jan 03, 2018

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Hi,

Many apologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Regards,

Ankush

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Jan 03, 2018 0
Most Valuable Participant ,
Jan 03, 2018

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iturnock  wrote

my site it gives me a 500 error .

1) Quit Muse

2) Go to the Creative Cloud Desktop app and Sign Out from Preferences.

3) Quit Creative Cloud Desktop.

4) Relaunch Creative Cloud Desktop.

5) Sign In.

6) Relaunch Muse.

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Report

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Jan 03, 2018 1