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Muse Beta crashing when exporting to html

New Here ,
Oct 06, 2017

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Help - I have a website that I originally designed in muse beta and which I have just updated in Beta - now when I try to export it as html it crashes at 21% - have tried running it through the latest (non Beta Muse as well - but it is still crashing - does anybody have any ideas please.

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Muse Beta crashing when exporting to html

New Here ,
Oct 06, 2017

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Help - I have a website that I originally designed in muse beta and which I have just updated in Beta - now when I try to export it as html it crashes at 21% - have tried running it through the latest (non Beta Muse as well - but it is still crashing - does anybody have any ideas please.

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Oct 06, 2017 0
Oct 06, 2017

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Many apologies to find you in this trouble.

Although the best place to report this issue is Adobe Muse: Bugs (206 ideas) – Adobe Muse CC: Feature Ideas.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Thanks,

Ankush

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Oct 06, 2017 0
Oct 09, 2017

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Thanks for sharing the file with me.

Are you on Windows OS?

As soon as opened your file it asked me  for enabling the firewall.

​You can access those settings  at this location - Control Panel\All Control Panel Items\Windows Firewall\Allowed apps

Make sure that Muse CC and Muse CC Prerelease are enabled in this list for all three >Domain, Public and Private.

Let me know how it goes.

Regards,

Ankush

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Oct 09, 2017 1