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Muse cc 2017 has empty strtup window

Participant ,
Oct 22, 2017

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After upgrade to muse cc 2017, the startup window is empty. Even after modification of a project, nothing on startup screen.

(only the buttons "New, open, recent files, ... are displayed but no recent file !!!)

I uninstall completely and re install muse, still same problem

Thanks for your help

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Muse cc 2017 has empty strtup window

Participant ,
Oct 22, 2017

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After upgrade to muse cc 2017, the startup window is empty. Even after modification of a project, nothing on startup screen.

(only the buttons "New, open, recent files, ... are displayed but no recent file !!!)

I uninstall completely and re install muse, still same problem

Thanks for your help

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Oct 22, 2017 0
Participant ,
Oct 22, 2017

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It seems mandatory to delete the "recent files" in "File" menu,

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Oct 22, 2017 0
Oct 31, 2017

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Hey jeanK77,

We are looking into this issue and need some more info.

Did it work after you cleared the "recent files"?

Regards,

Ankush

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Oct 31, 2017 0
Nov 02, 2017

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Hello,

Many apologies for all the trouble.

I have got this bug to be fixed in next release.

This mainly happens if Muse is installed at non-default location (not in C:\Program Files).

Please make sure that install location is set to "default" in your Creative Cloud app as per below instructions.

Uninstall and reinstall Muse, let me know how it goes.

Screenshot_1.png  Screenshot_2.png

Regards,

Ankush

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Nov 02, 2017 0