Highlighted

Muse crashes after synchronizing with website

Community Beginner ,
Oct 10, 2017

Copy link to clipboard

Copied

My client did some changes in the website with in-browser editing. Now I synchronized the website. 

All in 'plan' mode.  But now when I try to open a page in design mode, muse crashes. Restarting does not help, Muse crashes when I try to open a page.

I saved a copy before I synchronized, this one does not crash when I open a subpage. So it has something to do with the synchronizing.

13 items could not be synchronized, I skipped them. That never has been a cause for a crash in other websites.

Some details:

-see attachement for the error window. It says something about Baselink and Linkinstances

-i use a 2015 iMac on 10.12.6 and Muse 2017.1

-this problem does not occur with my other websites, that also were changed by the client

-there is no error when i login with in-browser editing.

-the website is hosted by a third party (al my websites are)

-link to website: www.yogabala.nl

-error.jpeg

Contacted Adobe support and I had to rename the Muse folder. Solved.

Views

67

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Muse crashes after synchronizing with website

Community Beginner ,
Oct 10, 2017

Copy link to clipboard

Copied

My client did some changes in the website with in-browser editing. Now I synchronized the website. 

All in 'plan' mode.  But now when I try to open a page in design mode, muse crashes. Restarting does not help, Muse crashes when I try to open a page.

I saved a copy before I synchronized, this one does not crash when I open a subpage. So it has something to do with the synchronizing.

13 items could not be synchronized, I skipped them. That never has been a cause for a crash in other websites.

Some details:

-see attachement for the error window. It says something about Baselink and Linkinstances

-i use a 2015 iMac on 10.12.6 and Muse 2017.1

-this problem does not occur with my other websites, that also were changed by the client

-there is no error when i login with in-browser editing.

-the website is hosted by a third party (al my websites are)

-link to website: www.yogabala.nl

-error.jpeg

Contacted Adobe support and I had to rename the Muse folder. Solved.

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 10, 2017 0
Community Beginner ,
Oct 10, 2017

Copy link to clipboard

Copied

Contacted Adobe support and I had to rename the Muse folder. Solved.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 10, 2017 0