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Muse Crashes After Update

Community Beginner ,
Aug 24, 2017 Aug 24, 2017

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I just updated Muse.

Now when I try to do a "Preview Site in Browser" the whole application freezes, and I have to do a "Force Quit".

This is a very big deal. It has stopped all my work on a major project.  It's  hard to have any faith in Muse.

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Community Expert ,
Aug 25, 2017 Aug 25, 2017

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Adobe Employee ,
Aug 25, 2017 Aug 25, 2017

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Hello

Can you please provide me the .muse file so we can investigate the issue.

Can upload in the drop box and can send the link

Regards,

Arpitha

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Community Beginner ,
Sep 21, 2017 Sep 21, 2017

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Sorry this isn't any help to your question but I completely agree. I have lost all faith in the program. After the update it completely messed up my site. I went back to a previous version and now I can't preview in browser. The site is still messed up even though it is an older save file from that previous version. The text and widgets skew and don't work properly. I really would like to like this program but it is really hard.

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Adobe Employee ,
Sep 21, 2017 Sep 21, 2017

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Hi,

can you please send us the muse file to muse-ts@adobe.com so that we can look into it.

Thanks

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Adobe Employee ,
Sep 21, 2017 Sep 21, 2017

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It will be nice if you can share your muse file so that we can investigate the issue.  Meanwhile, our pre-release program has been updated with a lot of fixes. Please enroll to pre-release program and let us know if you still see the issues.

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