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Muse crashes when I try to resize the caption box in my slideshows

Community Beginner ,
Aug 27, 2017

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When I try to rework my slideshows to the newest version of Muse, it crashes completely when I try to resize the caption box by dragging any side of it. I am using it on a Windows 7 PC. It also is acting very sluggish. The new version is useless and aggravating this way. and how can I revert to an older version while you clean up this mess.

Bob

Hello,

Apologize for the problem, We have already logged the bug actively working on this issue.

If Your using the full screen slide show then this issue will occurs ie: when you resize the caption muse will be crashed.

Workaround: If your not using the full screen slide show please delete the complete slide show and recreate the slide show, this solution should work for other slide show.

Regards,

Arpitha

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Muse crashes when I try to resize the caption box in my slideshows

Community Beginner ,
Aug 27, 2017

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When I try to rework my slideshows to the newest version of Muse, it crashes completely when I try to resize the caption box by dragging any side of it. I am using it on a Windows 7 PC. It also is acting very sluggish. The new version is useless and aggravating this way. and how can I revert to an older version while you clean up this mess.

Bob

Hello,

Apologize for the problem, We have already logged the bug actively working on this issue.

If Your using the full screen slide show then this issue will occurs ie: when you resize the caption muse will be crashed.

Workaround: If your not using the full screen slide show please delete the complete slide show and recreate the slide show, this solution should work for other slide show.

Regards,

Arpitha

Views

197

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2017 0
Adobe Employee ,
Aug 27, 2017

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Hello,

Apologize for the problem, We have already logged the bug actively working on this issue.

If Your using the full screen slide show then this issue will occurs ie: when you resize the caption muse will be crashed.

Workaround: If your not using the full screen slide show please delete the complete slide show and recreate the slide show, this solution should work for other slide show.

Regards,

Arpitha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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