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Muse crashes when previewing the site

Community Beginner ,
Mar 28, 2018

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Hi.

I suddenly got a problem with Muse crashing when I want to preview the site.

I have been searching for the thing that courses the problem, but can't find it.

I even deleted a lot of things like hyperlinks and a hidden forgotten layer with a textbox.

It seems like nothing is wrong, but still.......

Can anybody tell me what could be wrong or even help me find it?

Best wishes.

Anne

Looks like we are heading towards a bug.

I have observed that if we nest a menu widget within an accordion this crash happens.

I will be creating a bug report for this and share it with the product team.

However, this only happens with a file made in the previous version, if we create a new accordion and place the menu widget, it works fine.

Hope this helps.

Regards,

Ankush

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Muse crashes when previewing the site

Community Beginner ,
Mar 28, 2018

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Hi.

I suddenly got a problem with Muse crashing when I want to preview the site.

I have been searching for the thing that courses the problem, but can't find it.

I even deleted a lot of things like hyperlinks and a hidden forgotten layer with a textbox.

It seems like nothing is wrong, but still.......

Can anybody tell me what could be wrong or even help me find it?

Best wishes.

Anne

Looks like we are heading towards a bug.

I have observed that if we nest a menu widget within an accordion this crash happens.

I will be creating a bug report for this and share it with the product team.

However, this only happens with a file made in the previous version, if we create a new accordion and place the menu widget, it works fine.

Hope this helps.

Regards,

Ankush

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Mar 28, 2018 0
Most Valuable Participant ,
Mar 29, 2018

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You have not provided any real info, so it's unlikely you will get any help. You have not given us any details about your site, your computer , your version of Muse and how it all goes together.

Mylenium

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Mar 29, 2018 0
Community Beginner ,
Mar 29, 2018

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Hi again.

Sorry for insufficiant information.

My computer is a HP ZBOOK STUDIO G4 CI7 2.9 16/512 M1200 FHD 15.6" W10P #DK.

My Adobe MUSE is a version CC 2018.

I am an interior designer making a homeside for my new oneman company.

I have been following this Tutorial at Youtube from part 1-8 ish:

Learn Responsive Adobe Muse CC From Zero To Hero - Part 1 (Project Setup) - YouTube

......but changed it to be my own site ofcause.

I get this message when I try to preview:

Adobe Muse CC has encountered an error and is now terminated. Report the last few actions you performed before this error to the Adobe Muse CC team.

Original property must have a px value.

Best regards.

Anne.

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Mar 29, 2018 0
Community Beginner ,
Mar 29, 2018

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Hi again.

Sorry for insufficiant information.

My computer is a HP ZBOOK STUDIO G4 CI7 2.9 16/512 M1200 FHD 15.6" W10P #DK.

My Adobe MUSE is a version CC 2018.

I am an interior designer making a homeside for my new oneman company.

I have been following this Tutorial at Youtube from part 1-8 ish:

Learn Responsive Adobe Muse CC From Zero To Hero - Part 1 (Project Setup) - YouTube

......but changed it to be my own site ofcause.

I get this message when I try to preview:

Adobe Muse CC has encountered an error and is now terminated. Report the last few actions you performed before this error to the Adobe Muse CC team.

Original property must have a px value.

Best regards.

Anne.

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Mar 29, 2018 0
Mar 30, 2018

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Hey Anne,

Many apologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Regards,

Ankush

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Mar 30, 2018 1
Community Beginner ,
Apr 02, 2018

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Hi Ankush.

I'm glad you will help.

I shared my fil here:

https://adobe.ly/2GHobRp

Let me know if it works.

Regards Anne.

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Apr 02, 2018 0
Apr 02, 2018

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Hey Anne,

For some reasons, I am unable to download your file.

Can you please re-upload the file n  CC and sare a new link with me?

Thanks,

Ankush

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Apr 02, 2018 0
Community Beginner ,
Apr 02, 2018

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How about this one:

https://adobe.ly/2GwbmpL

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Apr 02, 2018 0
Community Beginner ,
Apr 02, 2018

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I'm afraid I do something wrong. It might not work again, cause I can't open it with the link myself.

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Apr 02, 2018 0
Apr 02, 2018

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Don't worry, it opened perfectly fine.

Checking it now, please allow some time.

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Apr 02, 2018 1
Apr 02, 2018

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Looks like we are heading towards a bug.

I have observed that if we nest a menu widget within an accordion this crash happens.

I will be creating a bug report for this and share it with the product team.

However, this only happens with a file made in the previous version, if we create a new accordion and place the menu widget, it works fine.

Hope this helps.

Regards,

Ankush

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Apr 02, 2018 1