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Muse crashes when trying to upload my website with Self Hosted videos

New Here ,
May 15, 2018

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Hi!

I've been trying all week to update my website with some self hosted videos by using some free 3rd party widgets. (I don't want to embed from YouTube as there's copyright issues that stop them being viewed in some countries). I'm more than happy to pay for a widget but want to make sure that my problem isn't with filesize or anything like that before I do so.

The upload usually crashes on 97%, and there are 5 videos that i'm struggling to upload, ranging from 400mb-1.1gb. On another page of my website I have some smaller clips that are all under 100mb that upload fine so I'm thinking it's to do with the file size?

I've been searching the forums while i've been having this issue but can't seem to find the info I need to fix this or find what the issue is, so I apologise if this has already been answered before.

Any help would be appreciated!

Christian

Hey Christian,

There can be some restrictions  or connection problems between your host and Muse.

We can test by exporting the site locally (HTML) and see if that works.

If it works out then I would suggest you using any third party client like Filezilla to upload your site.

Let us know how it goes.

Regards,

Ankush

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Muse crashes when trying to upload my website with Self Hosted videos

New Here ,
May 15, 2018

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Hi!

I've been trying all week to update my website with some self hosted videos by using some free 3rd party widgets. (I don't want to embed from YouTube as there's copyright issues that stop them being viewed in some countries). I'm more than happy to pay for a widget but want to make sure that my problem isn't with filesize or anything like that before I do so.

The upload usually crashes on 97%, and there are 5 videos that i'm struggling to upload, ranging from 400mb-1.1gb. On another page of my website I have some smaller clips that are all under 100mb that upload fine so I'm thinking it's to do with the file size?

I've been searching the forums while i've been having this issue but can't seem to find the info I need to fix this or find what the issue is, so I apologise if this has already been answered before.

Any help would be appreciated!

Christian

Hey Christian,

There can be some restrictions  or connection problems between your host and Muse.

We can test by exporting the site locally (HTML) and see if that works.

If it works out then I would suggest you using any third party client like Filezilla to upload your site.

Let us know how it goes.

Regards,

Ankush

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May 15, 2018 0
May 15, 2018

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Hey Christian,

There can be some restrictions  or connection problems between your host and Muse.

We can test by exporting the site locally (HTML) and see if that works.

If it works out then I would suggest you using any third party client like Filezilla to upload your site.

Let us know how it goes.

Regards,

Ankush

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May 15, 2018 0
worrrrry LATEST
New Here ,
May 18, 2018

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Hi Ankush!

It took a while but I managed to get everything online with your method. I guess it was down to my internet connection.

Thanks!

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May 18, 2018 0