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Muse design form doesn't match the preview and site behaviour

Explorer ,
Sep 14, 2017

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I've just added a new page to my Muse website and everything looks fine in all breakpoints in the design mode but when I preview, and subsequently publish, the internet version does not match the design version. Is this a bug with the 2017 release?

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Muse design form doesn't match the preview and site behaviour

Explorer ,
Sep 14, 2017

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I've just added a new page to my Muse website and everything looks fine in all breakpoints in the design mode but when I preview, and subsequently publish, the internet version does not match the design version. Is this a bug with the 2017 release?

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Sep 14, 2017 0
Adobe Employee ,
Sep 14, 2017

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Hi,

Thanks for reporting.

Could you please share your muse file to Muse-ts@adobe.com and snapshots to state the error in export.

Thanks

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Sep 14, 2017 0
Explorer ,
Sep 17, 2017

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Your support team is terrible! It's taken 4 days to try and get access to the pre-release version of Muse and still no luck! 4 days lost in a tight schedule is very bad news!

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Sep 17, 2017 0
Adobe Employee ,
Sep 18, 2017

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Hi Greg,

Sorry to hear that. What happens when you try to download and install the prerelease build from Adobe Prerelease ?

Thanks,

Preran

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Sep 18, 2017 0
Explorer ,
Sep 18, 2017

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Hi Preran,

It appears I was looking at the wrong page when looking for the pre-release! I'll check it out and let you know.

Regards,

Greg

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Sep 18, 2017 0
Explorer ,
Sep 18, 2017

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Still no good. I've e-mailed you the details.

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Sep 18, 2017 0
Preran LATEST
Adobe Employee ,
Sep 19, 2017

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Please post your observations on the prerelease forum. The product team is looking at all pending issues that need to be addressed in the next update.

Thanks,

Preran

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Sep 19, 2017 1