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Hi, I Installed Muse 2018 on my new MS Surface. The initial graphic shows up and then the grey box of the application loads and crashes in under 10 seconds.
I have uninstalled and resinstalled the application a few times but still does not work.
Please help.
[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]
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Which Windows 10 do you have?
Did you check for compatibility yet?
https://support.microsoft.com/en-us/help/15078/windows-10-make-older-apps-or-programs-compatible
Keep in mind that Muse is End of Life. With support ending in less than 50 days, it will never be updated for newer devices.
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One other thing to try. Disconnect from the Internet before you launch Muse. If all goes well, re-connect to the Internet.