MUSE download

Community Beginner ,
Jan 29, 2021

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I know that Adobe no longer support Muse but would it be that difficult to just leave the old download??? Yes, I've been through checking 'see old apps' in Creative Cloud but it no longer shows them. I have to say, it's more than a little worrying for a professional like me who's used adbe products since the early 90s. This is the 3rd app that has been discontinued and has had a major affect on my business.

I have dozens of clients who's sites I created and service with Muse - clients I've had to apologise and let go. Utterly appalling treatment for long-time users.

We are now looking to migrate all our creative video and animation software back to FCP and Davinci/Fusion. Sort yourselves out Adobe!!! How hard is it to leave a download link?

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1 Correct Answer

Adobe Community Professional , Jan 30, 2021
Nancy OShea Adobe Community Professional , Jan 30, 2021
Muse is still available to full Creative Cloud plan members.   1. You need to be signed-in to your paid Creative Cloud ALL APPS plan to access discontinued products like Muse and Fireworks.  Do you have an ALL APPS plan?   2. Check the box to Show older apps in your CC desktop app.  Did you do that yet?  Open CC Desktop App.  Click your Avatar (top, right image) > Preferences.  Click on Apps and scroll down to Settings.  See screenshot.     Once the box is checked, you should see Muse in the ...

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Adobe Community Professional ,
Jan 30, 2021

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Muse is still available to full Creative Cloud plan members.

 

1. You need to be signed-in to your paid Creative Cloud ALL APPS plan to access discontinued products like Muse and Fireworks.  Do you have an ALL APPS plan?

 

2. Check the box to Show older apps in your CC desktop app.  Did you do that yet? 

  • Open CC Desktop App.  Click your Avatar (top, right image) > Preferences.  Click on Apps and scroll down to Settings.  See screenshot.

 

image.png

 

Once the box is checked, you should see Muse in the All Apps category.  See screenshot.

 

Discontinued ProductsDiscontinued Products

 

For Teams and Enterprise plans, contact your IT dept and ask your plan admin to generate a Muse package for you. 

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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New Here ,
Feb 08, 2021

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I was having issues opening Muse, it would flash the start screen then show checking licence screen and then a screen with "please wait a moment" and nothing happens.

I then checked my subscription and it had expired so I just updated to All Apps and have downloaded the latest version.

Rebooted but it's till doing the same, just hangs on that screen.

Any ideas?

I have chatted to Adobe, they suggested I try here for further support.

TIA

 

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New Here ,
Feb 08, 2021

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It is actually getting to this screen now and I have the All App subscription so should work???

 

muse.jpg

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Adobe Community Professional ,
Feb 08, 2021

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Seems like you have a different issue - using Windows? Close your WiFi, start Muse, wait, if everything works fine reconnect to WiFi - does this work?

Otherwise - Nancy is much more keen in using Windows machines then I will ever be.

Or - check in this forum for your "crashing Muse" issue or " not starting Muse" or so.

 

Kind Regards,

Uwe

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