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Muse Form Fix

Explorer ,
Aug 14, 2017

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Ok this is beginning to be ridiculous. I have now created a few websites and uploaded them godaddy and it is a hit or miss for the forms to work. I recently updated the PHP on my GoDaddy Windows server to PHP 5.6. Before one of my two sites the form would work but now neither will work after updating.

I just can not stand having something so unreliable operating the websites!! Its not professional.

two websites that are having the errors.

Northeastplastic.com (Says PHP Error)

&

PMCplastic.com (says sent and never received)

if anyone needs more information please ask. ( I do not have access to the Cpannel as many other people are getting directed to this fix)

I found out it was our internal email service blocking outward emails and now have things routed through verified accounts.

The php error must have been just a Error in general. I deleted all files from my FTP and uploaded fresh files and it cleared out that problem.

Now I have everything being routed through a single email to cause less confusion.

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Muse Form Fix

Explorer ,
Aug 14, 2017

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Ok this is beginning to be ridiculous. I have now created a few websites and uploaded them godaddy and it is a hit or miss for the forms to work. I recently updated the PHP on my GoDaddy Windows server to PHP 5.6. Before one of my two sites the form would work but now neither will work after updating.

I just can not stand having something so unreliable operating the websites!! Its not professional.

two websites that are having the errors.

Northeastplastic.com (Says PHP Error)

&

PMCplastic.com (says sent and never received)

if anyone needs more information please ask. ( I do not have access to the Cpannel as many other people are getting directed to this fix)

I found out it was our internal email service blocking outward emails and now have things routed through verified accounts.

The php error must have been just a Error in general. I deleted all files from my FTP and uploaded fresh files and it cleared out that problem.

Now I have everything being routed through a single email to cause less confusion.

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168

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Aug 14, 2017 0
Adobe Community Professional ,
Aug 14, 2017

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Northeastplastic.com (Says PHP Error)

&

PMCplastic.com (says sent and never received)

if anyone needs more information please ask. ( I do not have access to the Cpannel as many other people are getting directed to this fix)

Did you ask GoDaddy? I heard that they are for some stuff like forms are not reliable?

PMCplastic.com (says sent and never received)

if anyone needs more information please ask. ( I do not have access to the Cpannel as many other people are getting directed to this fix)

Does the email address fit to the domain? Like: info@pmcplastic.com instead of omg@somegmail.com.

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Aug 14, 2017 0
Explorer ,
Aug 14, 2017

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both have direct emails attached to them. info@pmc and info@northeast.

I am speaking with Godaddy but no solutions at the moment.

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Aug 14, 2017 0
Adobe Community Professional ,
Aug 14, 2017

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Also your design is weird for mobiles, frankly speaking:

Bildschirmfoto 2017-08-14 um 23.11.57.png

But this was not the question, I know.

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Aug 14, 2017 0
Explorer ,
Aug 14, 2017

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Yes, the PMC website is temp so I never built out breakpoints or mobile.

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Aug 14, 2017 0
Aug 15, 2017

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Hey KevinRMachine,

Muse generates same codes for web forms being you host it on any platform.

The PHP functionality which operates the web forms are not controlled by Muse hence this lies purely on the host end.

As mentioned that you don't have access to Cpanel of your host please contact their support and surely they shall come up with a solution to your query.

The settings which you are advised to do in your Cpanel can be done by the tech support of your host as well.

Regards,

Ankush

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Aug 15, 2017 0
Explorer ,
Aug 15, 2017

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I found out it was our internal email service blocking outward emails and now have things routed through verified accounts.

The php error must have been just a Error in general. I deleted all files from my FTP and uploaded fresh files and it cleared out that problem.

Now I have everything being routed through a single email to cause less confusion.

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Aug 15, 2017 1