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Muse Forms Not working

New Here ,
Mar 13, 2018

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Hello guys,

We have used the default muse form widget. And our muse is the latest version.

It was working fine. But recently we don't get any mails from all those forms, the forms provide feedback with form success message but when i check my mailbox, i don't have any mails from all the forms used in different pages of our website.

I wonder if online editor tool has something to do with that? After couple of online editing ( using editor tool) I think this have occured?

Could you please provide a solution to this? May I know how the mail is sent to the given email in the form widget? What server does it use? I am afraid this can miss customers trying to reach us.

Thank you,

Hey vsfe,

Please do not worry,

We would work out together in fixing your issue.

First of all, we need to see if there is a sudden update like php happened at your host end which might have caused stopped emails.

Please reach out to your host server and ask them about this.

Let me know how it goes!

Regards,
Ankush

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Muse Forms Not working

New Here ,
Mar 13, 2018

Copy link to clipboard

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Hello guys,

We have used the default muse form widget. And our muse is the latest version.

It was working fine. But recently we don't get any mails from all those forms, the forms provide feedback with form success message but when i check my mailbox, i don't have any mails from all the forms used in different pages of our website.

I wonder if online editor tool has something to do with that? After couple of online editing ( using editor tool) I think this have occured?

Could you please provide a solution to this? May I know how the mail is sent to the given email in the form widget? What server does it use? I am afraid this can miss customers trying to reach us.

Thank you,

Hey vsfe,

Please do not worry,

We would work out together in fixing your issue.

First of all, we need to see if there is a sudden update like php happened at your host end which might have caused stopped emails.

Please reach out to your host server and ask them about this.

Let me know how it goes!

Regards,
Ankush

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220

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 13, 2018 0
Mar 13, 2018

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Hey vsfe,

Please do not worry,

We would work out together in fixing your issue.

First of all, we need to see if there is a sudden update like php happened at your host end which might have caused stopped emails.

Please reach out to your host server and ask them about this.

Let me know how it goes!

Regards,
Ankush

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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