Muse freezing on publish - "creating folder assets"

[Capone Productions]

Hi,

I am unable to publish my site. It uploads every time smoothly until 94% and it states it is "creating folder assets" (see attached screen shot).

This is just a freeze - there is no error message. I am forced to force quit the app.

I have not seen this specific issue in the forums although I have tried many of the suggestions offered for when an upload fails. Nothing has

worked.

Hopefully I am just missing something simple.

I appreciate any guidance.

I am on a Mac 10.13.3.

Thanks!

[ankushr40215001]

Hey there,

Since when this has been happening?

For testing purpose can you please try exporting your site to HTML and see if that works or behaves the same way?

If it does then please share your .muse with me for further testing.

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message - hover the mouse on my picture and click "message"

Regards,

Ankush

[leelafferty]

I am also having the same issue. Was there any resolution on this?

[ankushr40215001]

unfortunately, I didn't get the file to test.

Can you please share the same as described above for my investigation?

Regards,

Ankush

[ankushr40215001]

Hey,

As discussed I have  forwarded your details to our helpdesk team and one of the member will be contacting your shortly.

Please update this thread with the solution if found any.

Regards,

Ankush

[Ussnorway · Accepted solution]

the screenshot shows his Adobe CC is trying to sync something in the background... I would assume he just ran out of network traffic