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I'm having an issue with Muse and Chrome. Using Safari and Firefox there is not any issue.
The video banners on the following pages in Chrome appear oversized and not pinned correctly.
www.cinerebelmedia.com/about.html
www.cinerebelmedia.com/vr.html
I've tried re sizing to "none" and re-pinning but to no avail. Using Safari and Firefox there is no issue.
Any help would be most appreciated!
Hey Mike,
Sorry for the long delay.
Our team was quite equipped with the load of recent Muse update.
However, after discussion it came out to be a flaw with widget itself.
We suggest you to check with the http://museforyoushop.com/ who is the developer if this widget and check regarding the issue.
Thanks,
Ankush
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Hey MikeCA,
Very strange!
Can you please share this single page with us, so we can have a look see what could be done to fix.
For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652.
Thanks,
Ankush
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Thank you so much for taking the time to respond! I actually just sent you a direct message.
Thanks again.
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Hello, sent the file still waiting for a response. Very disappointing to have no further word.
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Hello,
My apologies for the delay in response.
However, I had to send your file to our product team for further investigation.
I will update this threads shortly once after getting any info.
Regards,
Ankush
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Thanks Ankush, any word yet?
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Still no word...
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Hey Mike,
Sorry for the long delay.
Our team was quite equipped with the load of recent Muse update.
However, after discussion it came out to be a flaw with widget itself.
We suggest you to check with the http://museforyoushop.com/ who is the developer if this widget and check regarding the issue.
Thanks,
Ankush