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Muse In-browser editing not working correctly

New Here ,
Nov 28, 2017

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Hi guys,

Currently, my client is struggling to access the Muse In-Browser editing correctly, this is a screenshot of what they get:

image001.jpg

The website just doesn't load up essentially. From my side of the fence using Google Chrome I can log in and see the website no problem and make edits, does anyone have ideas on what could be causing the problem on my client's side?

Thanks,

Sam

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Muse In-browser editing not working correctly

New Here ,
Nov 28, 2017

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Hi guys,

Currently, my client is struggling to access the Muse In-Browser editing correctly, this is a screenshot of what they get:

image001.jpg

The website just doesn't load up essentially. From my side of the fence using Google Chrome I can log in and see the website no problem and make edits, does anyone have ideas on what could be causing the problem on my client's side?

Thanks,

Sam

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224

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 28, 2017 0
Adobe Community Professional ,
Nov 28, 2017

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Which browser does your client try to use? It should in any way to most updated browser version.

I told my client to use chrome instead of explorer, for example.

Best Regards,

Uwe

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