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Muse Isn't working Or showing up

New Here ,
Jun 16, 2018

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Hey, I'm having trouble opening Muse 2018 from desktop, it's showing a faint question mark over the icon, and I'm not seeing it anywhere to uninstall or download on creative cloud. Anyone else having this issue?

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Correct answer by Ussnorway | Most Valuable Participant

Onyx_Chimera  wrote

it's showing a faint question mark over the icon

if you have Windows then it gives a ? if it doesn't know where the files are

you can only download Muse 2018.1 from the Adobe cc app and for that you need;

an Adobe personal ID that is valid,

internet connection,

the Adobe CC app running,

The Adobe CC app set to show old apps

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Muse Isn't working Or showing up

New Here ,
Jun 16, 2018

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Hey, I'm having trouble opening Muse 2018 from desktop, it's showing a faint question mark over the icon, and I'm not seeing it anywhere to uninstall or download on creative cloud. Anyone else having this issue?

Most Valuable Participant
Correct answer by Ussnorway | Most Valuable Participant

Onyx_Chimera  wrote

it's showing a faint question mark over the icon

if you have Windows then it gives a ? if it doesn't know where the files are

you can only download Muse 2018.1 from the Adobe cc app and for that you need;

an Adobe personal ID that is valid,

internet connection,

the Adobe CC app running,

The Adobe CC app set to show old apps

Screenshot (971).png

Views

300

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 16, 2018 0
Most Valuable Participant ,
Jun 16, 2018

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Onyx_Chimera  wrote

it's showing a faint question mark over the icon

if you have Windows then it gives a ? if it doesn't know where the files are

you can only download Muse 2018.1 from the Adobe cc app and for that you need;

an Adobe personal ID that is valid,

internet connection,

the Adobe CC app running,

The Adobe CC app set to show old apps

Screenshot (971).png

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Jun 16, 2018 0
Adobe Community Professional ,
Jun 16, 2018

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Muse is End Of Life.  Go to Preferences in CC Desktop App and click on Show Older Apps.   See screenshots.

Nancy O'Shea, ACP
Alt-Web.com

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Jun 16, 2018 1