Muse Isn't working Or showing up

New Here ,
Jun 16, 2018 Jun 16, 2018

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Hey, I'm having trouble opening Muse 2018 from desktop, it's showing a faint question mark over the icon, and I'm not seeing it anywhere to uninstall or download on creative cloud. Anyone else having this issue?

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correct answers 1 Correct Answer

Most Valuable Participant , Jun 16, 2018 Jun 16, 2018
Onyx_Chimera  wrote it's showing a faint question mark over the iconif you have Windows then it gives a ? if it doesn't know where the files areyou can only download Muse 2018.1 from the Adobe cc app and for that you need;an Adobe personal ID that is valid,internet connection,the Adobe CC app running,The Adobe CC app set to show old apps

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Most Valuable Participant ,
Jun 16, 2018 Jun 16, 2018

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Onyx_Chimera  wrote

it's showing a faint question mark over the icon

if you have Windows then it gives a ? if it doesn't know where the files are

you can only download Muse 2018.1 from the Adobe cc app and for that you need;

an Adobe personal ID that is valid,

internet connection,

the Adobe CC app running,

The Adobe CC app set to show old apps

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Adobe Community Professional ,
Jun 16, 2018 Jun 16, 2018

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Muse is End Of Life.  Go to Preferences in CC Desktop App and click on Show Older Apps.   See screenshots.

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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