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Muse Isn't working Or showing up

New Here ,
Jun 16, 2018 Jun 16, 2018

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Hey, I'm having trouble opening Muse 2018 from desktop, it's showing a faint question mark over the icon, and I'm not seeing it anywhere to uninstall or download on creative cloud. Anyone else having this issue?

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correct answers 1 Correct answer

LEGEND , Jun 16, 2018 Jun 16, 2018

Onyx_Chimera  wrote

it's showing a faint question mark over the icon

if you have Windows then it gives a ? if it doesn't know where the files are

you can only download Muse 2018.1 from the Adobe cc app and for that you need;

an Adobe personal ID that is valid,

internet connection,

the Adobe CC app running,

The Adobe CC app set to show old apps

Screenshot (971).png

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LEGEND ,
Jun 16, 2018 Jun 16, 2018

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Onyx_Chimera  wrote

it's showing a faint question mark over the icon

if you have Windows then it gives a ? if it doesn't know where the files are

you can only download Muse 2018.1 from the Adobe cc app and for that you need;

an Adobe personal ID that is valid,

internet connection,

the Adobe CC app running,

The Adobe CC app set to show old apps

Screenshot (971).png

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Community Expert ,
Jun 16, 2018 Jun 16, 2018

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LATEST

Muse is End Of Life.  Go to Preferences in CC Desktop App and click on Show Older Apps.   See screenshots.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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