Muse opens then closes after about three seconds - new computer

Community Beginner ,
Jan 14, 2021 Jan 14, 2021

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Hi - I posted this some time ago. Seeing if there is any new help. Muse on new computer opens, shows just a black screen where pages would normally show, then closes after about three seconds. I have to use my old computer to do anything on Muse. I have uninstalled then installed again on new computer. All other Adobe products work just fine - I have a CC monthly membership.

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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PC or Mac?

If PC, watch this:

https://community.adobe.com/t5/muse/muse-shuts-down-3-seconds-after-opening-it-on-new-hp-computer/m-...

From Adobe-Side nothing will, be changed or developed any further. So if solutions, provided earlier (realized your previous post) do not help, there will not be any help from Adobe.

I am aware that this not help really 😞 at all.

Kind Regards,

Uwe

 

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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Try disconnecting from the Internet BEFORE you launch Muse.

Post back if you still need help.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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