Muse SFTP upload does not work

New Here ,
Nov 30, 2017 Nov 30, 2017

Copy link to clipboard

Copied

Hello,
My provider has switched from FTP to SFTP and now I can not upload the homepages with Muse anymore. The support only sent me the links that I already had and no solutions. With the option it shows with FTP only >> "?" <<

with SFTP only a >> crossed out circle <<

and with FTP over SSL ( with both options) also  only >> "?" <<

I also tried all combinations with all modes (EPSV or PASV).

It does not succeed upload.

Why does Muse show me these question marks >>? <<

It also indicates >> Server is not responding in time, FTP may not be supported on this server [Connection terminated after 15000 milliseconds of waiting time]

Does anyone have any advice?
Many Thanks
Werner

Views

274

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 01, 2017 Dec 01, 2017

Copy link to clipboard

Copied

Hi docws,

Just for troubleshooting purposes, can you try using Filezilla FileZilla - The free FTP solution and let us know if you were able to get through?

Thanks,

Preran

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2017 Dec 03, 2017

Copy link to clipboard

Copied

LATEST

Hello Preran,

Many Thanks

I had to change the server address (the provider had changed it) - then also the upload despite only FTP display was possible

Best regards

Werner

Von: Preran

Gesendet: Freitag, 1. Dezember 2017 21:54

An: Werner Dr. Seebauer <dr.seebauer@gmx.de>

Betreff: Muse SFTP upload does not work

Muse SFTP upload does not work

created by Preran <https://forums.adobe.com/people/Preran> in Help with using Adobe Muse CC - View the full discussion <https://forums.adobe.com/message/10012388#10012388>

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines