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MUSE stopped working

New Here ,
Feb 12, 2018 Feb 12, 2018

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When opening a site in Muse I get this message:

SetPositionForPinToBrouwser couldn' get withProp

Muse then closes down by itself.

I already reinstalled the program - same message.

How can this be solved.

Dieter

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Adobe Employee ,
Feb 12, 2018 Feb 12, 2018

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See the solution from Uwe in this related post set position for pin to browser couldn't get width prop

Let us know if that helped.

Thanks,

Preran

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New Here ,
Feb 12, 2018 Feb 12, 2018

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Hi Preran,

Did unpin everything. Still the same message.

Best regards,

Dieter

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

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Feb 12, 2018 Feb 12, 2018

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Hi Dieter,

The error "setPositionForPinToBrowser couldn't get widthProp" usually comes because of the use of any system font in the "Submit" button of your contact form.

Please check contact forms in the muse file and if you see that submit button has a system font applied then please change it to a standard or web font.

If this doesn't resolve the issue would you mind sharing your .muse file with me?

For sharing the muse file you can upload it to Dropbox or WeTransfer and send it across to me in a private message.

A private message can be done by clicking on my username and choosing "'message" option.

 

Regards,

Ankush

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New Here ,
Feb 12, 2018 Feb 12, 2018

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Dear Ankush,

In my site there is no contact form.

I only use web fonts.

I will send the files to your address by WeTransfer.

Best regards,

Dieter Ludwig

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

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