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MUSE TRÈS TRÈS TRÈS LENT

Community Beginner ,
Dec 20, 2017 Dec 20, 2017

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Bonjour,
j'utilise Muse sur un Imac neuf (acheté en avril 2017) avec 16 Go de mémoire vive, Sierra 10-12-6 : chaque déplacement d'image met un temps dingue.

Idem sur Illustrator en mode tracés : un enfer.

Quelqu'un a-t-il une solution ?

Merci,

Fred

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Adobe Employee ,
Jan 10, 2018 Jan 10, 2018

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Are you having issues with importing your images into Adobe Muse? What is the size of your file? Can you upload your files to a shared location such as dropbox and share them with us for testing?

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Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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Hello Preran,

and thank you for your help.

My website is now online: is it ok for you to test it? If yes, the adress is www.fredmichaud.fr

If not, I can send it with WeTransfer: can you give me an email adress?

Fred

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Adobe Employee ,
Jan 12, 2018 Jan 12, 2018

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Your site loads perfectly well and quickly in my browser. What exactly is that you want me to test? Let me know and I can provide you with more info.

Thanks,

Preran

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Community Beginner ,
Jan 12, 2018 Jan 12, 2018

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Uh… yes Preran, my site loads in my browser too…

YOU asked me to check the size of the pictures I used, that's why I gave you the adress of my site so you can download some pictures…

I wrote that ADOBE MUSE IS EXCESSIVELY SLOW, not my browser… fortunately!!

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LEGEND ,
Jan 12, 2018 Jan 12, 2018

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Would it be possible to share the .muse file with us uing Dropbox, CC Files or a similar file sharing service?

Would be fine, if this could happen here in the forum and not privately, because thus other community member can take advantage too.

As far as I can see, your .muse file should n’Æt work slowly within Muse, as it is non-responsive, has no alternate layouts and no heavy 3rd party widgets.

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