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Muse won't export to HTML

New Here ,
Jun 12, 2017

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Help!  I've been working for days on a site.  Now that it's ready to upload, Muse won't export as HTML.  It gets to about 20% then stops.  Help?

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Muse won't export to HTML

New Here ,
Jun 12, 2017

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Help!  I've been working for days on a site.  Now that it's ready to upload, Muse won't export as HTML.  It gets to about 20% then stops.  Help?

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Jun 12, 2017 0
Jun 12, 2017

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Hello matt%40eink,

Sorry for the issue you are facing.

Do you get any error message as well while exporting the site?

Also, we need to see if how big is your site and if you are able to export it to Business Catalyst.

Regards,

Ankush

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Jun 12, 2017 0
New Here ,
Jun 12, 2017

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Thanks for asking ...

1. No. There is no error message. The export process begins, gets to about 20% complete then the progress bar disappears. No files are exported to my local drive.

2. It’s a relatively small site. 10 pages. About 30 mb.

3. No. I have not tried to export it to Business Catalyst. I’ve never used that service and have no idea how to access it.

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Jun 12, 2017 0
Adobe Community Professional ,
Jun 12, 2017

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Use this:

Bildschirmfoto 2017-06-12 um 21.30.01.png

It may sound"Publish". You can choose between BC or FTP-Host or export as html.

You should use BC, create a name of your choice.businesscatalyst.com

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Jun 12, 2017 1
New Here ,
Jun 12, 2017

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Sorry … perhaps you misunderstood. Muse will not EXPORT as HTML.

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Jun 12, 2017 0
Adobe Community Professional ,
Jun 12, 2017

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That´s why we suggest to PUBLISH it. So we can see, and you, what might ne the error.

Otherwise, what should we look at?

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Jun 12, 2017 0
New Here ,
Jun 12, 2017

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That's no help at all. Just another waste of my time. I'll redo my work

in a program that is more stable.

--

Matt Danielson

matt@eink.net

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Jun 12, 2017 0
Adobe Community Professional ,
Jun 12, 2017

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Nobody can help without a link, a screenshot, a .muse? Fortune teller balls are out this season .

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Jun 12, 2017 0
Adobe Employee ,
Jun 13, 2017

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Hi Matt,

Can you please share the muselog.txt file from the documents folder for better assistance on the issue?

Please click on my name and select message to share it in a private message.

Regards,

Akshay

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Jun 13, 2017 1
New Here ,
Jun 13, 2017

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Where should I send my .muse file?

--

Matt Danielson

matt@eink.net

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Jun 13, 2017 0
Adobe Community Professional ,
Jun 13, 2017

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Didn`t you write a private message to Akshay?

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Jun 13, 2017 0