Muse won't open

[shauns48326061]

Good day

Ive downloaded the latest version of muse for Mac and updated air

but muse won't open. it just hangs at the start screen

[ankushr40215001]

Hey,

Could you please provide your system specifications along with the exact version of Muse you are trying to install?

Thanks,

Ankush

[shauns48326061]

Good day

I installed muse cc 2018

On imac running mac os sierra

V10.12.4

2.7 ghz i5

8 gig ram

It opened after restarting system, but gives error about application manger

missing or damaged.

Re-installed application manger with no difference, however muse still

opened.

Today when i tried to open, it gets stuck at the startup screen again.

After restarting it works

But still gives application manager error.

Any idea why i need to restart everytime.

And what can i do about the application manger.

Thanks

Shaun

On Tue, 20 Mar 2018 at 13:52, ankushr40215001 <forums_noreply@adobe.com>

[David Asch]

Have you also tried uninstalling the Creative Cloud desktop app and reinstalling?

David

Creative Muse

[ankushr40215001 · Accepted solution]

With the current version of Muse and CC, we don't have any need for Application Manager.

As pointed by David above this surely is an issue with your Creative Cloud app.

Please try uninstalling and reinstalling it with the help of this doc - Uninstall the Adobe Creative Cloud desktop application.​

Hope this helps!

Regards,

Ankush