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My Muse Sites are not scrolling on iphone with new iOS 11.3 - they glitch...?

New Here ,
May 20, 2018

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HELP!

all of my clients websites that I have ever built in adobe Muse are not scrolling on iphone with new iOS 11.3

I spoke to (Apple) support they said they don't have access to the actual iOS developers and cant contact them. which is dumb. they said try the beta version of 11.4, which is great but if the problem is solved there all that will tell me is that its fu**ed which i already know. So my clients who are screaming at me will have to wait until a new update is available??? ridiculous!!! Someone please help. Other than redesigning all of my clients websites in another platform - wordpress or other....i don't know what to do.

Support cant contact the designers so I am F***KED!

HELP!!!!

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

Area5football.com

On this site especially the tables are not scrollable. One has to tou h above or below. On small devices like iPhone 4 or 5 this might cause your issue. There's also one area very far to the bottom with an extra scrollable area. This also could cause some "glitches". As I don't know, how you setup your table I could only suggest to give some more space on each side at the minimum width of 320. There might also be a code solution but I am not into code at all.

You als pinned your mobile menu bars to the browser, which should be avoided anyway, especially for iPhones as mentioned in my first post. On Android this works at the moment but who knows how long!?

The second address was no problem for me but, (read above).

Best Regards,

Uwe

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My Muse Sites are not scrolling on iphone with new iOS 11.3 - they glitch...?

New Here ,
May 20, 2018

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HELP!

all of my clients websites that I have ever built in adobe Muse are not scrolling on iphone with new iOS 11.3

I spoke to (Apple) support they said they don't have access to the actual iOS developers and cant contact them. which is dumb. they said try the beta version of 11.4, which is great but if the problem is solved there all that will tell me is that its fu**ed which i already know. So my clients who are screaming at me will have to wait until a new update is available??? ridiculous!!! Someone please help. Other than redesigning all of my clients websites in another platform - wordpress or other....i don't know what to do.

Support cant contact the designers so I am F***KED!

HELP!!!!

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

Area5football.com

On this site especially the tables are not scrollable. One has to tou h above or below. On small devices like iPhone 4 or 5 this might cause your issue. There's also one area very far to the bottom with an extra scrollable area. This also could cause some "glitches". As I don't know, how you setup your table I could only suggest to give some more space on each side at the minimum width of 320. There might also be a code solution but I am not into code at all.

You als pinned your mobile menu bars to the browser, which should be avoided anyway, especially for iPhones as mentioned in my first post. On Android this works at the moment but who knows how long!?

The second address was no problem for me but, (read above).

Best Regards,

Uwe

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May 20, 2018 0
Adobe Community Professional ,
May 20, 2018

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Give us one link, so users with iPhones can have look on their phones and try guess. Did you use pinning on your mobile layouts? Especially pin to browser is recommended to avoid, but this was recommended since before as well. I can only check on Android, if it is a general issue with your mobile designs.

Best Regards,

Uwe

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May 20, 2018 0
New Here ,
May 20, 2018

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Area5football.com

Ausminifootball.com

Thanks for your help

---

Best regards

Rob Sutherland

SPOONFEDESIGN

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May 20, 2018 0
Adobe Community Professional ,
May 21, 2018

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Area5football.com

On this site especially the tables are not scrollable. One has to tou h above or below. On small devices like iPhone 4 or 5 this might cause your issue. There's also one area very far to the bottom with an extra scrollable area. This also could cause some "glitches". As I don't know, how you setup your table I could only suggest to give some more space on each side at the minimum width of 320. There might also be a code solution but I am not into code at all.

You als pinned your mobile menu bars to the browser, which should be avoided anyway, especially for iPhones as mentioned in my first post. On Android this works at the moment but who knows how long!?

The second address was no problem for me but, (read above).

Best Regards,

Uwe

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May 21, 2018 0
Adobe Community Professional ,
May 21, 2018

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Yes, your menu will scroll up. Nobody (no user) cares really with that, I guess.

BEST REGARDS

Uwe

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May 21, 2018 0
New Here ,
May 21, 2018

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Thanks Uwe

however this still begs the question...why is it now not working in iOS 11.3 and has been working in all previous iOS versions?

Rob

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May 21, 2018 0
New Here ,
May 21, 2018

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Also odd is that if i refresh the safari browser on my iPhone and i ask for desktop site..the problem goes away.

So is this an apple problem with their update or a muse computability problem?

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May 21, 2018 0
Adobe Community Professional ,
May 21, 2018

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That's a very good question. Maybe the same what was first, the egg or the chicken? Either which, you need a solution for clients, don't you? Let me add, that pinning was not forbidden but simply not recommended. Maybe it worked in earlier OS and now it does not anymore? But what about the tables? What exactly does your client say? No scrolling at all or only in certain spots of the sites?

Best Regards,

Uwe

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May 21, 2018 0
New Here ,
May 21, 2018

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Hi mate

the tables are just an image gallery.

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May 21, 2018 0
New Here ,
May 21, 2018

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WOW!

i have just taken off the motion from the top menu bar items that were holding them to the top.

and ITS FIXED!

THANK YOU UWE!

why this worked before and not now i don't know.

CRAZY

THANK YOU!!!

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May 21, 2018 0
New Here ,
May 21, 2018

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that saved me having to rebuild 10 websites

WOW!

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May 21, 2018 0
Adobe Community Professional ,
May 21, 2018

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You're highly welcome. Glad that I could help.

Uwe

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May 21, 2018 0
Adobe Community Professional ,
May 21, 2018

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Gorgeous. What about the tables/images? Better as well?

Uwe

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May 21, 2018 0
New Here ,
May 21, 2018

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yep they work fine now too.

Thanks heaps

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May 21, 2018 0
Adobe Community Professional ,
May 21, 2018

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May 21, 2018 0
Adobe Community Professional ,
May 21, 2018

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If I understand it right now, you didn't pin those objects but had set a scroll motion effect? So either pinning nor scroll motion works on mobiles.

Thanks and best of luck,

Uwe

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May 21, 2018 0
New Here ,
May 21, 2018

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Yep.

They weren’t pinned they just had the scroll motion set so they would stay on top and at the top while the rest of the page scrolled underneath.

---

Best regards

Rob Sutherland

SPOONFEDESIGN

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May 21, 2018 0
Adobe Community Professional ,
May 22, 2018

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Hi Rob,

thanks.

Best Regards,

Uwe

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May 22, 2018 0