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My phone site won't show up on the phone

New Here ,
Jun 03, 2017

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My phone site won't show up on the phone - only desktop version. Its set not to redirect from desktop. Was working and recently did some updates to the site and now it not showing phone version. Can anyone help?

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Correct answer by fotoroeder | Adobe Community Professional

If I check your site:  www.vervegym.ie/phone, it shows the phone version.

If I check : www.vervegym.ie , it shows desktop version (Safari, Firefox, Chrome)

Would you mind to show us a .muse?

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My phone site won't show up on the phone

New Here ,
Jun 03, 2017

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My phone site won't show up on the phone - only desktop version. Its set not to redirect from desktop. Was working and recently did some updates to the site and now it not showing phone version. Can anyone help?

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

If I check your site:  www.vervegym.ie/phone, it shows the phone version.

If I check : www.vervegym.ie , it shows desktop version (Safari, Firefox, Chrome)

Would you mind to show us a .muse?

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Jun 03, 2017 0
Adobe Community Professional ,
Jun 03, 2017

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If you provide a link? That would be really nice. So we could check.

I assume you checked this?

Bildschirmfoto 2017-06-03 um 18.33.42.png

In German: Weiterleitung von Desktop

It is only on site properties. Does this help?

Uwe

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Jun 03, 2017 0
New Here ,
Jun 03, 2017

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Thank you for replying. When I check that box - The phone version shows up on my desktop. So I have it unchecked. www.vervegym.ie

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Jun 03, 2017 0
Adobe Community Professional ,
Jun 03, 2017

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If I check your site:  www.vervegym.ie/phone, it shows the phone version.

If I check : www.vervegym.ie , it shows desktop version (Safari, Firefox, Chrome)

Would you mind to show us a .muse?

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Jun 03, 2017 0
New Here ,
Jun 03, 2017

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Thank you again. I checked through Firefox and it worked but not with safari. So it seems its a safari issue and not muse. Now its working through safari.

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Jun 03, 2017 0
LEGEND ,
Jun 03, 2017

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Perhaps no Safari issue, but a cache issue. Did you clear the browser cache in Safari?

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Jun 03, 2017 0
Adobe Community Professional ,
Jun 03, 2017

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DesignHouseEire  schrieb

Thank you again. I checked through Firefox and it worked but not with safari. So it seems its a safari issue and not muse. Now its working through safari.

Good to know. What do you say about Guenters advice?

Uwe

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Jun 03, 2017 0