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My Text Frames Are Moving Leaving a Void on the Page in Muse

New Here ,
Mar 17, 2018

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This is my first site using muse. My text frames are positioned under a slideshow with "stretch to browser" so it stays in the same position. When you see it in a browser (chrome) the text has moved way down the page. If you adjust the width of the browser, boom, the text boxes reposition to the proper place. This generally holds true when the webpage loads for the first time in the browser. Change the browser width and it corrects. Obviously, a person surfing the web will not adjust their browser width, so it's a problem. I have other problems on top of my slideshow but I'm trying to solve issues one at a time. website address is: www.flagshipcommercial.com

Hey Kelly,

Thanks for sharing your file.

I have managed to find the culprit of your issue, its the system font being used in the caption block of your slideshow.

Try switching it to a web safe font, and there won't be an issue anymore.

Let me know if it helps.

Regards,

Ankush

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My Text Frames Are Moving Leaving a Void on the Page in Muse

New Here ,
Mar 17, 2018

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This is my first site using muse. My text frames are positioned under a slideshow with "stretch to browser" so it stays in the same position. When you see it in a browser (chrome) the text has moved way down the page. If you adjust the width of the browser, boom, the text boxes reposition to the proper place. This generally holds true when the webpage loads for the first time in the browser. Change the browser width and it corrects. Obviously, a person surfing the web will not adjust their browser width, so it's a problem. I have other problems on top of my slideshow but I'm trying to solve issues one at a time. website address is: www.flagshipcommercial.com

Hey Kelly,

Thanks for sharing your file.

I have managed to find the culprit of your issue, its the system font being used in the caption block of your slideshow.

Try switching it to a web safe font, and there won't be an issue anymore.

Let me know if it helps.

Regards,

Ankush

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Mar 17, 2018 0
Mar 21, 2018

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Hey Learning2,

Many apologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652.

Regards,

Ankush

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Mar 21, 2018 0
New Here ,
Mar 21, 2018

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Ankushr,

Thank you for your help. I have uploaded the file to the cloud as requested and supplied you the link in the support response. Thanks again.

Kelly Abt

<http://www.fathomenterprises.com/> Fathom Enterprises, LLC.

PO BOX 12332

Spring, TX 77391-2332

713-248-1966

<http://www.fathomenterprises.com/>

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Mar 21, 2018 0
Mar 22, 2018

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Hey Kelly,

Thanks for sharing your file.

I have managed to find the culprit of your issue, its the system font being used in the caption block of your slideshow.

Try switching it to a web safe font, and there won't be an issue anymore.

Let me know if it helps.

Regards,

Ankush

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Mar 22, 2018 2
New Here ,
Mar 22, 2018

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Ankush, That was like magic. It worked!! So happy. Thanks a ton.

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Mar 22, 2018 0