New error on saving/exporting....

[nyds0806]

Using Muse 2018.1 on an iMac (Spring 2011) latest OS High Sierra 10.13.4 .....when saving Muse or exporting, this new error appears below.

I need to get this website live, so please respond ASAP:

[nyds0806]

Can I please have an Adobe technician come onto my Mac now live as in the past, and correct this issue???

[nyds0806]

Muse keeps quitting when updating assets.

[nyds0806]

Same dialogue error box appeared on a 2013 MacBook Air, same OS, trying to do same function.

[ankushr40215001]

Hey there,

Many apologies to find you in this trouble.

This is a known issue and can be fixed if you share your .muse file with me.

For sharing the file you can use any file sharing service like Dropbox or Creative Cloud.

Please send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Regards,

Ankush

[ankushr40215001]

Hey nyds0806,

There is a very simple workaround, let me make it simple.

If you check your phone/tablet layout (fixed width) and small breakpoints (responsive) any accordion used as menu need to be set as "responsive width" instead of "stretch to browser width".

Hope this helps.

Regards,

Ankush

[nyds0806]

You are wrong. See attached. This is the Muse file you corrected, and I checked.....all breakpoints are responsive width. Upon opening this file, the first dialogue box appears. I check “OK”, and then  I receive the next error message at bottom:

[ankushr40215001]

I see now its throwing a new error, however what happens if you choose to ingore updating the assets?

Please try this with a duplicate copy of .muse file.

Thanks,

Ankush

[nyds0806]

Yes, I have chosen to ignore in the past, and this is the work-around.

Please advise when you get a fix for this. Thank you for all your help.

[ankushr40215001 · Accepted solution]

Sure, the team has been informed regarding both the bugs and I will update this thread once the fix is available.

Regards,

Ankush