OAM file is turning to black after exporting in Adobe Muse

[Mostafa_Salem1]

I am importing an OAM file from Adobe Animate CC with simple animation to Adobe Muse.
The animation is working normally in the preview in Adobe Animate, but after I import it in Adobe Muse and export it for previewing in the browser the animation turns to black. Although, it works fine when I click on F11 (Fullscreen mode) and stops on the last frame when I exit the fullscreen mode and works only in the Fullscreen mode.

Additionally, when I place the OAM file on the upper part (the beginning) of the page it works fine even in the normal preview mode in the browser. But after a certain point when I place it just under the beginning part of the page and need to scroll to see it, it turns to black again.

I don't think it's an Adobe Animate problem as it's working fine while exporting there.

So Any idea on how to fix this problem, please?

[ankushr40215001]

Hi Mostafa,

Did yo u try testing the site in any other browser?

We would need your site URL for our testing.

Thanks,

Ankush