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Page content not showing online after adding breakpoints

Community Beginner ,
Jul 19, 2017

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I made a site using Adobe Muse a few months ago and all went very well. However, I hadn't created a responsive site so I went back into the Muse files and added breakpoints for tablet and phone screen sizes. The previews work beautifully. I upload the site to test it on different screens but the only content that shows is the background color. What am I missing??

Thanks in advance!

Jean

Screen Shot 2017-07-19 at 8.29.12 PM.png

Screen Shot 2017-07-19 at 8.28.54 PM.png

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

Despite the fact that it might be a server problem.

Your site doesn`t really need the fluid width breakpoints. As you run in problems on every breakpoint for every page I recommend to use fixed width breakpoints.

For your "SAM THE CAT WITHOUT A TAIL you used a text box. I recommend to use either a rectangle to place a picture or a frame.

It is even a textblock within a textblock (OMG ).

I suggest as mentioned here to use an approach like this:

Suggestion

It is only one page and its master. It gives you much more control over the whole process.

It does not solve the issue with your provider, though

Best Regards,

Uwe

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Page content not showing online after adding breakpoints

Community Beginner ,
Jul 19, 2017

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I made a site using Adobe Muse a few months ago and all went very well. However, I hadn't created a responsive site so I went back into the Muse files and added breakpoints for tablet and phone screen sizes. The previews work beautifully. I upload the site to test it on different screens but the only content that shows is the background color. What am I missing??

Thanks in advance!

Jean

Screen Shot 2017-07-19 at 8.29.12 PM.png

Screen Shot 2017-07-19 at 8.28.54 PM.png

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

Despite the fact that it might be a server problem.

Your site doesn`t really need the fluid width breakpoints. As you run in problems on every breakpoint for every page I recommend to use fixed width breakpoints.

For your "SAM THE CAT WITHOUT A TAIL you used a text box. I recommend to use either a rectangle to place a picture or a frame.

It is even a textblock within a textblock (OMG ).

I suggest as mentioned here to use an approach like this:

Suggestion

It is only one page and its master. It gives you much more control over the whole process.

It does not solve the issue with your provider, though

Best Regards,

Uwe

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Jul 19, 2017 0
Most Valuable Participant ,
Jul 19, 2017

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please upload the site to Adobe bc (its free) and give us the url for testing

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Jul 19, 2017 1
Community Beginner ,
Jul 19, 2017

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Does this help? Home

The uploaded site not showing content. Or do you mean upload the Muse files?

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Jul 19, 2017 0
Adobe Community Professional ,
Jul 20, 2017

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Well, in your original thread you show us 2 screenshots and write that content doesn`t show online after adding breakpoints.

Help us to help you .

Upload your "not showing content" site to BC as a provisional website, then we can talk further, I hope.

Uwe

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Jul 20, 2017 1
Guide ,
Jul 20, 2017

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jeanr69879541  написал(а)

Does this help? Home

The uploaded site not showing content. Or do you mean upload the Muse files?

It does not help. Requires muse file.

UPD:I see big letters in your link. This is unacceptable and is probably the cause of your problem.

57cc4dabc4.png

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Jul 20, 2017 3
Most Valuable Participant ,
Jul 20, 2017

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jeanr69879541  wrote

Does this help? Home

no not really...

try this;

1 open Muse site and "save as" to make a seperate copy you can play with.

2. set Muse back to Publish onto Business Catalyst then press 'publish' to make a new test site on Adobe BC

3. link the url (to this site on Adobe BC) here so we can look at it

the host server you have now is very picky about tings like capitals (as pointed out) and having a seperate test site on Adobe bc will help sort out what errors are caused by your design and which ones are made by your host server.

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Jul 20, 2017 2
Community Beginner ,
Jul 20, 2017

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Home

link above is the BC upload. It looks fine there.

Regarding the all caps part of the directory, I've tried it using a different host (godaddy) and it still didn't work. But I will try again without caps.

Thanks everyone!!

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Jul 20, 2017 0
Most Valuable Participant ,
Jul 20, 2017

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you need a little more work on some of the text boxes to stop them stacking on top of each other imo but overall the site looks pretty good mate on Adobe BC

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Jul 20, 2017 1
Adobe Community Professional ,
Jul 21, 2017

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Just to add to Ussnorway​´s advice

Bildschirmfoto 2017-07-21 um 09.06.12.png

Bildschirmfoto 2017-07-21 um 09.06.26.png

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Jul 21, 2017 0
Community Beginner ,
Jul 21, 2017

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Thank you so much for getting back to me. I definitely have a lot more work to do with the breakpoints.

However, my real problem is that the site won't show up online apart from on BC. When I upload to the client's site, the content does not appear at all. It only shows the blue color of the background.

Does anyone have any insight on this issue? I'm at a loss!

TIA

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Jul 21, 2017 0
Adobe Community Professional ,
Jul 21, 2017

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Did you follow Ussnorway´s and Pavel Homeriki ´s advice with the ftp-server, with the capitals and so on?

Also, as mentioned before, give as a .muse and we can have a closer look.

Seems like a server issue.

Uwe

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Jul 21, 2017 0
Community Beginner ,
Jul 21, 2017

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I did a test without using the capitals in the directory. I also have tested on two different servers (not including BC which worked)

I suppose I should contact the server next.

I want to attach a .muse but can't figure out how on this forum. Sorry, I am new to the forum!

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Jul 21, 2017 0
Adobe Community Professional ,
Jul 21, 2017

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You have to use dropbox or share it via CC (as a subscriber from Muse you also can use CC to share files):

Re: How can I share a .muse via CC? I lost the description.

Uwe

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Jul 21, 2017 1
Community Beginner ,
Jul 21, 2017

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Thanks! Ok here's the .muse

Adobe Creative Cloud

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Jul 21, 2017 0
Adobe Community Professional ,
Jul 21, 2017

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I`ll have a look but I guess, best will be to contact the provider.

I really hope for you they have personal live telephone support.

Maybe, finally, you have to move to another provider.

Uwe

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Jul 21, 2017 2
Adobe Community Professional ,
Jul 21, 2017

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Despite the fact that it might be a server problem.

Your site doesn`t really need the fluid width breakpoints. As you run in problems on every breakpoint for every page I recommend to use fixed width breakpoints.

For your "SAM THE CAT WITHOUT A TAIL you used a text box. I recommend to use either a rectangle to place a picture or a frame.

It is even a textblock within a textblock (OMG ).

I suggest as mentioned here to use an approach like this:

Suggestion

It is only one page and its master. It gives you much more control over the whole process.

It does not solve the issue with your provider, though

Best Regards,

Uwe

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Jul 21, 2017 1
Community Beginner ,
Jul 22, 2017

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Thank you for the design feedback! That is helpful.

I'm trying to contact the server with no response. Fingers crossed that they will get back to me.

Thanks everyone for your input.

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Jul 22, 2017 0
Adobe Community Professional ,
Jul 22, 2017

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As I recommended, insist on a telephone support and do not let them go without direct call. It will take too much time with mail support.

You might have to wait hanging in the line but normally it´s worth waiting.

Uwe

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Jul 22, 2017 0
Adobe Community Professional ,
Jul 19, 2017

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Please provide a link about the malfunction. Your screenshots just show, that you added some  breakpoints but not what happens when you move (scrubber) or click to the next breakpoint.

You know that you have to change the layout in every breakpoint?

Uwe

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Jul 19, 2017 1
Most Valuable Participant ,
Jul 20, 2017

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Perhaps you did not upload your preview site to the correct directory.

I can view the site here Home [[http://glorialintermans.com/index.html]]

But there are no files in this path [[http://glorialintermans.com/PREVIEW/index.html]]

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Jul 20, 2017 2
Community Beginner ,
Aug 01, 2017

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I am renewing this question because it is still not resolved. I've been in touch with the server and they have no idea. Here's my original question:

I made a site using Adobe Muse a few months ago and all went very well. However, I hadn't created a responsive site so I went back into the Muse files and added breakpoints for tablet and phone screen sizes. The previews work beautifully. I upload the site to test it on different screens but the only content that shows is the background color. What am I missing??

Thanks in advance!

Jean

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Aug 01, 2017 0
Adobe Community Professional ,
Aug 01, 2017

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Could you provide a link? We have some coders here who may have a look at the source code.

Is it the same link as above? It dose´t seem so.

Thanks and best Regards,

Uwe

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Aug 01, 2017 0
Community Beginner ,
Aug 01, 2017

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Sure!

Here's the site on BC with design problems but at least the content shows up: Home

Here's the site on the client's server in a "test" directory: Home

Here it is as a test on my own website: Home

This is how the site appears currently (before I made changes to make it responsive) : Home

Thanks!

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Aug 01, 2017 0
Adobe Community Professional ,
Aug 01, 2017

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Blue Version:

<!DOCTYPE html>

<html class="nojs html css_verticalspacer" lang="en-US">

<head>

  <meta http-equiv="Content-type" content="text/html;charset=UTF-8"/>

  <meta name="generator" content="2017.0.2.363"/>

  <meta name="viewport" content="width=device-width, initial-scale=1.0"/>

 

Version with real content

<html class="nojs html css_verticalspacer" lang="en-US">

<!-- BC_OBNW -->

<head>

<title>Home</title>

<meta http-equiv="Content-type" content="text/html;charset=UTF-8" />

<meta name="image-hide-from-external-url" content="true" />

<meta name="image-hide-location" content="true" />

<meta name="generator" content="2017.0.4.363" />

<meta name="viewport" content="width=device-width, initial-scale=1.0" />

I can see the difference in version you took : 2017.0.2.363 versus 2017.0.4.363

But I am not a coder, there´s even a version where I get warned "Some Files on Server may be missing …)

I hope somebody is watching the code and has an idea.

Best Regards,

Uwe

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Aug 01, 2017 0
Community Beginner ,
Aug 03, 2017

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You may be on to something! I am not a coder either so I'm not sure how to interpret this. Definitely open to feedback from anyone out there.

Thanks!

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Aug 03, 2017 0