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Page jumps to middle on load

Community Beginner ,
Jan 08, 2018

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I am working on a website and having some odd issues.  I have a "droplet" on the website I inserted using the "insert HTML" method.  When I load the page with the browser open wide it loads normally.  If I shrink it down (site is responsive) to a smaller break point and click the link to a page with the droplet it loads then jumps to the middle of the page.

Example here

The pages with the above issue are "Book Now", "Shop", and "Leagues" all of which have the droplet.

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Correct answer by Ussnorway | Most Valuable Participant

the 3 pages are jumping to the html code because that is set as focus i.e, the point a browser shows as active first... this code is older and you are correct that new phones | devices don't like this kind of code

as the code came from your client, this has nothing to do with Adobe Muse... I assume your client doesn't want to fix their server so I would remove the code... at least from the smaller breakpoints which is the main problem

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Page jumps to middle on load

Community Beginner ,
Jan 08, 2018

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I am working on a website and having some odd issues.  I have a "droplet" on the website I inserted using the "insert HTML" method.  When I load the page with the browser open wide it loads normally.  If I shrink it down (site is responsive) to a smaller break point and click the link to a page with the droplet it loads then jumps to the middle of the page.

Example here

The pages with the above issue are "Book Now", "Shop", and "Leagues" all of which have the droplet.

Most Valuable Participant
Correct answer by Ussnorway | Most Valuable Participant

the 3 pages are jumping to the html code because that is set as focus i.e, the point a browser shows as active first... this code is older and you are correct that new phones | devices don't like this kind of code

as the code came from your client, this has nothing to do with Adobe Muse... I assume your client doesn't want to fix their server so I would remove the code... at least from the smaller breakpoints which is the main problem

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Jan 08, 2018 0
Adobe Community Professional ,
Jan 08, 2018

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What do you mean "droplet"? I could not detect any issues on your pages.

It jumps to the middle of the page as soon as you get bigger as well.

Don't know, if this is really an issue.

Best Regards,

Uwe

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Jan 08, 2018 0
Community Beginner ,
Jan 09, 2018

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By droplet, I mean an HTML widget. The company it comes from calls it a droplet.  It is from checkfront an online booking system.

Ahh, just noticed that it does jump to the middle when you made the browser bigger as well. 

As far as for it being an issue, yes.  Not so much the jumping when resizing, but if you look at the website on a mobile device the pages load then jump right to the middle of the page.

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Jan 09, 2018 1
Adobe Community Professional ,
Jan 09, 2018

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I can´t see the droplet. What is ist? And why it is there? What's the purpose of this droplet?

Best Regards,

Uwe

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Jan 09, 2018 1
Community Beginner ,
Jan 09, 2018

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The droplet is the booking system.  I guess it's  good thing you don't notice it.  If you look at the BOOK NOW page, it's the part with the calendar and 6-10 players, etc...

Does anyone have any ideas that will help me?

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Jan 09, 2018 0
Community Beginner ,
Jan 13, 2018

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Anyone else? 

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Jan 13, 2018 0
LEGEND ,
Jan 14, 2018

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You can test this by yourself:

Create a temporary long, blank page and place the HTML object at the top of this page.

Link from a different page to the page with this HTML object, and look, to which position the browser jumps to, if you click the link.

Now, place the HTML object at the middle/bottom of this page, and look, what happens if you link to this page again.

If in all cases the link goes directly to the position of the HTML element, this must be caused by this code.

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Jan 14, 2018 0
Community Beginner ,
Jan 14, 2018

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We have already determined it is caused by the code, now I am trying to fix it.

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Jan 14, 2018 0
LEGEND ,
Jan 14, 2018

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vonadaddy  schrieb

We have already determined it is caused by the code, now I am trying to fix it.

In which post this was „determined“? Can‘t see anything, what makes this conclusion sure.

And if: How should somebody here fix it, without even knowing the code?

Perhaps you can attach the code, so that some skilled coders here may have a look …

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Jan 14, 2018 0
Community Beginner ,
Jan 14, 2018

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The original post calls out the pages that have the issue and it is stated that it is only the pages with the code. I posted a link the the example site so you would be able to see the code.

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Jan 14, 2018 0
Adobe Community Professional ,
Jan 14, 2018

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But much easier it would be for us, that you show us the code, that you embedded (maybe with an additional screenshot, where you placed that code). Me, I don't want to search the source code about a code snippet. Not all Users are coders. Otherwise we won't use and support muse. BTW, you could also ask the vendors of that beautiful code and if they provide support on sundays .

Best Regards,

Uwe

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Jan 14, 2018 0
LEGEND ,
Jan 14, 2018

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Why should we investigate your site code, if you have the isolated snippet? Do you want to provide us some extra work?

And the fact, that this issue doen‘t appear on your other sites, doesn‘t necessarily mean, that this code snippet is the culprit.

I personally don‘t like to beg for cooperation. So good luck with fixing your issue!

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Jan 14, 2018 1
Most Valuable Participant ,
Jan 14, 2018

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the 3 pages are jumping to the html code because that is set as focus i.e, the point a browser shows as active first... this code is older and you are correct that new phones | devices don't like this kind of code

as the code came from your client, this has nothing to do with Adobe Muse... I assume your client doesn't want to fix their server so I would remove the code... at least from the smaller breakpoints which is the main problem

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Jan 14, 2018 1