Hey, so far when placing items on my muse site I have not had any problems with image quality. All of a sudden, when placing items, they keep importing at a slightly smaller size then their actual size and if I try to scale them up to their actual dimensions they become pixelated and loose quality. Any idea why this may be?
Please share a newly created .muse file containing only one of these “badly behaving“ images together with the original image, which is placed in this file. Please follow these instructions: https://forums.adobe.com/docs/DOC-8652
… seems to be not so important …
I'll try to upload it tonight, sorry for the delayed response. Things have been buys with work and the holidays
@Günter Heißenbüttel Sorry again about the wait, thank you for your patience. So in the file I linked you to, you will see that there are two comic windows displayed. The one that is on top of the other is the one that is not importing at the correct size when placed. It should be exactly the same size of the one under it, I've double and triple checked and the files sizes and they are exactly the same dimension but when ever I upload a new one it comes in a little smaller than it should.
How should we check this, if we don’t have the original images? Therefore I wrote "Please share a newly created .muse file containing only one of these “badly behaving“ images together with the original image, which is placed in this file."
In your sample file the assets panel says
• Episode_1_birthday.jpg: Original size: 962 x 2082 px placed size: 962 x 2083 px
• 6-05 am for site.jpg: Original size: 962 x 2070 px; placed size: 951 x 2048 px
From what we can see: The original size of your images are not the same, as you are stating.
But the reason for you issue seems to be a different one. Please try this:
For further informations read my answer #4 in this thread: https://forums.adobe.com/thread/1793996
Since my image sizes were so close to the maximum size that muse uses for full quality images i just ended up altering my original images to fit that size