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Possible form bug? maybe you can test?

Explorer ,
Feb 24, 2018

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Hi all,

This is very simple to see and maybe a possible bug with the Muse form.

However, I am not sure if it is because I am using Business Catalyst.

If someone can confirm (will take 1 min) this is important....

Make a simple MUSE form with NO email address.

After submitting, have it send the user to a new page (not stay on page) and you get an error.

If there is NO email address in the form and you want the user to bounce to a thank you page (not stay on page) it will NOT. it gives an error.

that errors says

"Error: An error occured. Your web form must capture customer name and email address. Please fix this issue and re-insert your web form on your web page)

If I do not have email in the form and want them to stay after sending form, it works.

If I have email request in form and want them to bounce it works.

can anyone check really easily?

In short, all I need is 1 name box and have them bounce to a new page upon sending.

thanks so much!


Barry

ignore- it was totally a business catalyst thing. It works fine when not on BC which I am now not part of.

Hope this helps someone else.

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Possible form bug? maybe you can test?

Explorer ,
Feb 24, 2018

Copy link to clipboard

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Hi all,

This is very simple to see and maybe a possible bug with the Muse form.

However, I am not sure if it is because I am using Business Catalyst.

If someone can confirm (will take 1 min) this is important....

Make a simple MUSE form with NO email address.

After submitting, have it send the user to a new page (not stay on page) and you get an error.

If there is NO email address in the form and you want the user to bounce to a thank you page (not stay on page) it will NOT. it gives an error.

that errors says

"Error: An error occured. Your web form must capture customer name and email address. Please fix this issue and re-insert your web form on your web page)

If I do not have email in the form and want them to stay after sending form, it works.

If I have email request in form and want them to bounce it works.

can anyone check really easily?

In short, all I need is 1 name box and have them bounce to a new page upon sending.

thanks so much!


Barry

ignore- it was totally a business catalyst thing. It works fine when not on BC which I am now not part of.

Hope this helps someone else.

Views

97

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 24, 2018 0
Explorer ,
Feb 25, 2018

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ignore- it was totally a business catalyst thing. It works fine when not on BC which I am now not part of.

Hope this helps someone else.

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Feb 25, 2018 0