Problems opening my website (developed in Muse) from the latest iOS update (iOS 14.0.1)

New Here ,
Oct 05, 2020 Oct 05, 2020

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Hello, I am getting in touch with you because I am having problems opening my website (developed in Muse) from the latest iOS update (iOS 14.0.1)
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End of life, Error, Publish

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New Here ,
Oct 05, 2020 Oct 05, 2020

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Does not start. The same happens on other iPhones. In other OS there is no problem (Mac OS, Windows, Android)
 
 

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Adobe Community Professional ,
Oct 05, 2020 Oct 05, 2020

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Web Address?

 

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New Here ,
Oct 06, 2020 Oct 06, 2020

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www.logging.es. Thank you!

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Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

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There´s no mobile Version. There´s no responsive design neither. It might get either very small or cutoff.

 

Kind Regards,

Uwe

 

Bildschirmfoto 2020-10-06 um 12.28.55.pngBildschirmfoto 2020-10-06 um 12.28.11.png

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New Here ,
Oct 06, 2020 Oct 06, 2020

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Excuse, link:

logging.es/phone/index.html

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New Here ,
Oct 06, 2020 Oct 06, 2020

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The problem exists since the last update of iOS 14.0.1

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New Here ,
Oct 06, 2020 Oct 06, 2020

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Before the latest update of iOS 14.0.1 it was downloading successfully.

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Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

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Well, I do not use iPhones, so, cannot reproduce your error. Might be because Browserupdates can make it fail, too. Why not first make it responsive - highly recommended anyway - a desktop website on an iphone doesn´t make sense, does it? After done it respnosive, upload again and see what happens.

 

Kind Regards,

Uwe

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New Here ,
Oct 06, 2020 Oct 06, 2020

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Thank you very much fotoroeder, but it is already responsive.

 

logging_phone.png

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Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

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Your site is not responsive as you did not use breakpoints - but adaptive as you use …/phone in your browseraddress to get the mobile version. That means you use sepereate versions for desktop - maybe tablet and phone. That´s why browsers now may block your phone version and not only your but all phone versions out there. It is highly recommended to use responsive design which means you need breakpoints for your design and after that your website doesn`t need the "phone" in its address anymore - that´s better.

You may be aware that muse is under EOL since March 2018 and so you may change your webapp to something more uptodate.

 

Kind Regards,

Uwe

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New Here ,
Oct 07, 2020 Oct 07, 2020

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Thank you very much! Which webapp would be the best option to adapt the project in MUSE?

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Adobe Community Professional ,
Oct 07, 2020 Oct 07, 2020

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Depends on what you need - sparkleapp, nicepage, pinegrow just to name a few non Adobe.

Adobe XD together with either Dw or Pinegrow. When on Mac, blocs for mac (like sparkleapp).

 

Kind Regards,

Uwe

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New Here ,
Oct 09, 2020 Oct 09, 2020

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Thank you very much for your help!

 

Kind Regards,

Jorge

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