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Problems with new version

Community Beginner ,
Aug 25, 2017

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I do not know what happened, but the new version just changed everything I did, things stopped working the way I defined, on the master page buttons they are in one place, and on another page they are somewhere else, when I test the master page, the buttons (triggers and targets) do not work, i have to click on a picture that is defined as a button and then it leads me to home and only then they work, effects do not work after I have set a location they start and finish.

I hope you're working on a quick fix.

We are investigating  a few issues with the current release that could be related to your issue. In the time we fix these issues, please use the previous version of Muse in case things were working as desired in that version.

To install a previous version, see Download and install Creative Cloud apps

Thanks,

Preran

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Problems with new version

Community Beginner ,
Aug 25, 2017

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I do not know what happened, but the new version just changed everything I did, things stopped working the way I defined, on the master page buttons they are in one place, and on another page they are somewhere else, when I test the master page, the buttons (triggers and targets) do not work, i have to click on a picture that is defined as a button and then it leads me to home and only then they work, effects do not work after I have set a location they start and finish.

I hope you're working on a quick fix.

We are investigating  a few issues with the current release that could be related to your issue. In the time we fix these issues, please use the previous version of Muse in case things were working as desired in that version.

To install a previous version, see Download and install Creative Cloud apps

Thanks,

Preran

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Aug 25, 2017 0
LEGEND ,
Aug 25, 2017

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I think, this description is way to unprecise as a base for fixing measures. I bet, the Muse team will need your .muse file.

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Aug 25, 2017 0
Community Beginner ,
Aug 25, 2017

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Ok, I attach the file without my changes as is:

https://ufile.io/ytykb

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Aug 25, 2017 0
Adobe Community Professional ,
Aug 25, 2017

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Aug 25, 2017 0
Community Beginner ,
Aug 25, 2017

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I've attached a link to the file

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Aug 25, 2017 0
Adobe Employee ,
Aug 29, 2017

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We are investigating  a few issues with the current release that could be related to your issue. In the time we fix these issues, please use the previous version of Muse in case things were working as desired in that version.

To install a previous version, see Download and install Creative Cloud apps

Thanks,

Preran

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Aug 29, 2017 0
Community Beginner ,
Aug 29, 2017

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I can go back to the previous one, but it will not help me right now. I have to suspend any activity on the site I'm working on. I hope there will be good news soon.

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Aug 29, 2017 0
Engaged ,
Sep 09, 2017

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Preran​ I want to have both the new and previous version on my computer, but I can't figure out to do that? I can't find the Advanced Options . I have look at your link Download and install Creative Cloud apps  but can't find out the Advanced Options ??

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Sep 09, 2017 0
New Here ,
Oct 11, 2018

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I have similar behavior and posted this recently:

Creative Cloud installing old versions in Adobe Creative Cloud

Nathan Woodruff asked17 minutes ago

Is anyone experiencing the issue where you have current versions of Bridge Lightroom and Photoshop yet Creative Cloud says they need to be updated and then you end up with 2 installations of each product?   The newest and the previous versions.  My Adobe Bridge CC 2015 just finished installing when I already had Bridge CC 2018.  Same with LR and PS.  Camera RAW CC?  No clue there...   The Creative Cloud version I have states version 4.7.0.400 but I'm not sure if this is the correct version or not.  Does anyone with Adobe or users know about this problem?  Thanks.

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Oct 11, 2018 0
New Here ,
Oct 11, 2018

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To get Creative Cloud installation to work, I had to kill every process running related to adobe - but all that did was initiate installing old versions.

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Oct 11, 2018 0
Adobe Community Professional ,
Oct 11, 2018

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Not sure how this is related to Muse given that Muse is no longer being updated.  It's EOL.

That said, the CC System Requirements are changing.  If you're on an older OS, previous versions might be all you can get until you upgrade your computer.   See article below for details.

Upcoming Changes to Creative Cloud OS Support for Windows and Mac | Adobe Blog

Nancy O'Shea, ACP
Alt-Web.com

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Oct 11, 2018 0